Job description
Job Title:
German Customer Support RepresentativeJob Description
The support professional will be responsible for taking inbound calls from prospective customers with regards to sports clothing and products, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support.You will be responsible for but not limited to:
- Offering customer service to end users/dealers in relation to a wide range of products
- Answering emails from customers/dealers
- Ensure customer satisfaction by providing timely and accurate information.
- Logging detailed and accurate case notes to ensure optimal assistance for customers
Experience and personal skills needed:
- Leaving Cert or High School Education
- Fluency in German and English language
- You have strong typing and PC skills
- Software related knowledge and aptitude a plus
- Willing to work flexible hours
- Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
- You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
- You are interested in sports and you enjoy different sports activities
- Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.
We offer you:
- An exciting full time job in an energetic international environment
- Excellent company benefits and company discounts, as well as discounted Gym membership, phone plan and dental plan
- Possibilities for career development and promotions
Location:
IRL Work-at-HomeLanguage Requirements:
GermanTime Type:
2022-12-31-08:00seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.