Gift Card Specialist

Full Time
Houston, TX 77027
Posted
Job description

Landry’s has an open position for a Part Time Gift Card Specialist (20 Hours per week) at our Corporate Headquarters in the Galleria area of Houston, TX. We need high caliber, experienced individuals to join our organization. If your skills and talents are a match for our needs, we can open the door to many career opportunities!

Duties and responsibilities include those listed below. Other duties may be assigned.
  • Responsible for the execution and distribution of gift cards and online sales.
  • Provide excellent customer service, and support all gift card marketing initiatives as well as track and organize the inventory and assist with reporting as needed.
  • Administrative duties such as mailing, filing and gift card order fulfillment.
  • Make outgoing prospect calls to accounts
  • Attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Responsible for asking questions when a business account calls in to uncover further sales opportunities.

Qualifications include:
  • Excellent customer service and organizational skills.
  • Strong attention to detail and listening skills
  • Conflict resolution
  • Self-starter
  • Basic selling skills or ability, with desire to learn
  • Proficiency in Microsoft Office and Excel.
  • Excellent interpersonal communication, written and presentation skills.
  • Must be able to work in a fast paced multi-tasking, hands-on environment.
  • Ability to establish and maintain a positive and professional working relationship with all individuals; listens carefully and has the ability to perform as a team member


Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment conglomerate based in Houston, Texas. The company operates more than 500 high-end and casual dining establishments around the world, including well-known concepts, such as Landry's Seafood, Bubba Gump Shrimp Co., Rainforest Cafe, Morton's The Steakhouse, The Oceanaire, McCormick & Schmick's, Mitchell's Fish Market, Chart House, Saltgrass Steak House, Claim Jumper, and Mastro's Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony's, Grotto, Willie G's, and others. The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA. The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including the Westin Hotel in downtown Houston, the Kemah Boardwalk Inn and Luxurious San Luis Resort, including the Hilton and Holiday Inn located on Galveston Island. We need high caliber, experienced individuals to join our organization. If your skills and talents are a match for our needs, we can open the door to career opportunities.

#LI-EG1

City

Houston

State

TX

Auto req ID

168466BR

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