Glazier /Glass Installer

Full Time
East Rutherford, NJ 07073
Posted
Job description
If you're the glass installer we are looking for then...

You are described by your references as very neat and clean, friendly, enthusiastic, conscientious, holding yourself by high standards, as well as a courteous, mature, and relaxed team player.

You represent yourself well as trustworthy and punctual with a great smile! You are eager to take the opportunity to learn and grow with a caring and fun team with high expectations.

The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process. You will be responsible for prepping and installing different types of glass, without direct supervision, for clientele expecting excellence with a smile!

Our online “Job Satisfaction Predictor” will help you determine if this job and our company will be a GOOD FIT FOR YOU!

It takes just 2 minutes to find out. Click on the “APPLY NOW” button on this page. Answer the questions, have some fun, and you’ll get a text message in seconds that will let you know if this is a job you will LOVE or not.

Roles & Responsibilities:
  • Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on the product(s) required to complete the job(s)
  • Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment, etc...
  • Communicate to office AND customer if we'll be late for a scheduled installation appointment
  • Upon arrival at the customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
  • Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
  • If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.
  • Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
  • Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
  • Closeout the installation by walking customers through the care and maintenance of products, walk them through warrantee (if applicable), and how to contact us if they ever need service or have additional questions
Qualifications & Educational Requirements:
  • 1 years residential glass installation experience
  • HS Diploma or equivalent
  • All candidates must pass an initial background check and drug test. Valid license to drive, and a clean DMV record
  • Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted
Preferred Skills:
  • Residential glass replacement including single/double pane window glass, shower enclosures, skylights, etc...
  • Residential window/door installation including new construction and retrofit
  • Window/door maintenance, weatherization, and repair
  • Effective troubleshooting skills
  • Excellent verbal/written communications skills
  • Microsoft Office proficient (Word, Excel) preferred
  • Hardworking, motivated, with excellent organizational and time-management skills

  • Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.

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