Job description

Description
Global Payroll Manager Headlines

Location: New York (US)

Flexible working: You are expected to be in the office for at least 10-20% of your time.

Hours: Full-time, 37.5 hours per week. We are open to requests for flexible or reduced working hours - please state this in your application.

Salary Range : We would like to pay $80,000k-$100,000k annually for this role

Line management: You will report directly to the Head of Finance

Start date: ASAP

About us
Spektrix is a growing collection of creative problem solvers focused around the arts and technology whose mission is to help arts organisations be more successful. We’re doing this through a combination of cloud-based software and consultative customer support that empowers arts organisations to grow revenue, increase efficiency, and build stronger relationships with audiences. We are always looking for new ways to approach problems, share knowledge, and better serve our customers. You’d be joining a team of over 190+, based across our New York, London and Manchester offices and working with over 600 arts organisations in North America and the UK.

The role We are looking for a Global Payroll Manager to join our Finance Team.
The Payroll Manager is the global payroll lead, accountable for payroll across four countries (US, UK, Ireland and Portugal). You will be responsible for the functional ownership and day-to-day operations for the delivery of payroll services in the US and oversee payroll in the UK, Ireland and Portugal. This person will operate with a high level of statutory compliance while executing payroll in a timely, accurate and efficient manner. You will be responsible for establishing overall payroll process improvements, maintaining compliance with federal, state, and local payroll requirements, and coordinating the execution of bi-weekly, monthly and annual payroll processes. The Payroll Manager requires strong partnerships with internal and external stakeholders ensuring a common understanding of all the transactions impacting payroll. This will require interacting with all levels within the organization, providing reporting and other duties as necessary.

Key Responsibilities
Main Accountabilities

Ensure timely and accurate payroll delivery globally, through efficient communication to internal and external stakeholders of all transactions impacting payroll and by providing clear deadlines

Ensure that payroll processes are compliant with local requirements and company policies, and that they are reviewed regularly, improved when necessary and appropriately documented and communicated internally

Ensure that the services provided by our PEO provider (US) and other third-party providers (UK/Ireland/Portugal) are adequately controlled and improved where necessary

Ensure that issues related to payroll are escalated, resolved and communicated on appropriately

Ensure that team members’ questions and concerns regarding payroll (process, tax, benefits or platforms) are answered accurately and in a timely manner

Ensure communication and collaboration with the People team for all team members’ data and compensation-related matters.

Responsibilities

Lead the payroll processes and compliance globally - approx. 50 team members across 10 states in the US, 140 team members in the UK, and a very small number in Ireland and Portugal. This means defining and owning procedures for each pay run to happen smoothly, for employment updates (new hires, termination, salary changes) to be incorporated appropriately, and for new compliance requirements to be captured

Coordinate all duties necessary for payroll processing of bi-weekly payroll for US team members using ADP PEO services and of monthly payroll for UK, Ireland and Portugal.

Control and sign off payroll ahead of each run, including proper taxation, statutory withholdings and voluntary deductions, such as 401k and pension payments.

Efficiently manage relationships with all third parties involved in payroll delivery: PEO, payroll service providers, 401k and pension vendors, and eventually HR management software

Own all payroll related communications internally: provide clarity on payroll processes and benefits at all levels of the business and in particular for new hires, provide day-to-day support and resolution for any queries on all payroll matters, proactively communicate with team members, managers and People team as necessary

Partner with the rest of the Finance team regarding general ledger entries, payroll liabilities reconciliation, state/local tax compliance, annual / ad-hoc audit support, reporting inquiries and other projects as necessary

Keep up-to-date on all payroll industry trends and best practices applying this knowledge to our processes and identifying areas for improvement

Key Requirements

You’ll have experience within a payroll role or department

You’ll be excited at the prospect of owning the payroll function within a high growth mission-driven business like Spektrix, where you can make a direct impact to our team members’ experience and our ability to scale

You’ll have strong working knowledge of payroll best practices, guidelines and compliance including multi-jurisdictional tax management

In particular, you’ll have good knowledge of US specific legislation and regulation in the field including federal and state guidelines and 401k and other retirement vehicles

You’ll be able to upskill on local requirements for the UK, Ireland and Portugal

You’ll have strong analytical, reporting and MS Excel skills (if statements, vlook-ups, pivot tables, conditional formatting, etc.)

You’ll be comfortable with documentation of business process and gathering of business requirements

You’ll have a proven ability to manage a wide range of priorities

You’ll be a confident communicator, able to talk through complicated topics to a wide audience of team members

About you

You’ll be excited about delivering impact in a fast-growing, mission-driven business, working directly with Finance and People teams.

You’ll be willing to adapt to learn new tools and techniques and to quickly turn your hand to whatever needs doing.

You’ll be comfortable handling confidential and sensitive matters.

You’ll be able to adapt to new circumstances as they arise

Benefits

Flexible working with support for WFH set-up

Generous paid time off policy

Company paid medical, dental and vision insurance

A matched 401(k)

Professional development opportunities

Flexible working options

Two volunteering days per year

Sabbatical for long service

Snacks and hot & cold drinks (when in the office)

Regular socials with catered food & drink

Hybrid Working Policy

We aim to be as flexible as possible when it comes to working setups and lots of our team work from home on a regular basis. This means we generally work with a “remote first” approach even when we are in the office. Whether you end up working in the office or from home more you will need a good setup for working from home.

We’ll provide reasonable support and all the hardware you need to get started, but we do require that you have the following already in place:

A quiet working space at home where you can consistently take video calls without interruptions

An internet connection that supports your participation in video calls and access to our systems and services

Travelling into the New York office (commuting) is at your own expense, any travel for business (other than commuting) will be covered by Spektrix.

At Spektrix, we know that there's no such thing as a 'perfect' candidate. Every individual brings unique lived and work experience and their own perspective, which rarely if ever maps exactly to a job description or set of criteria. That’s why we want to hear from you if this role excites you (and you feel you could be a good match) even if you don’t feel you meet 100% of the criteria.
Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So whoever you are, and whatever experience you can bring, please apply if this is a role that would make you excited to come into work every day.
The diversity of our team is hugely important to our working environment as it enables both individuals and Spektrix to thrive. By valuing each person’s differences we encourage everyone to contribute their unique experiences, strengths and viewpoints. We are taking active steps to build a workforce that reflects the diversity of the communities we serve and work in. We aim to reflect this diversity in all departments and at all levels of seniority in the business, right up to the board.
Spektrix is an equal opportunities employer. We recruit regardless of race, religion, gender, sexual orientation, age, neurodivergence, or disability status and look to employ from a wide range of backgrounds and experiences.

About Spektrix At Spektrix, our mission is to provide arts organisations with the best possible chance of success. We do this by combining cloud-based technology with expert support and training consultancy, helping our clients grow their audiences and increase revenue. We’re confident that Spektrix is the most forward-thinking ticketing, marketing and fundraising solution around.

We know that the best software is user-friendly and intuitive, so we’ve built every bit of Spektrix with usability in mind. Everything in the system is quick to learn and easy to use, whether you’re a Box Office Manager, Marketing Assistant or Fundraising Director. Technology is constantly evolving — to keep up with the pace we release daily upgrades so the 500+ organisations we work with (and their audiences) never have to wait for the newest and most innovative features.

Everything we do is about making our users’ lives easier, so everyone gets unlimited support and consultancy to get the most out of Spektrix. This ethos is reflected in our service charge – an all-inclusive fee that scales with the size of your business. No upfront costs, no long-term tie-ins and no additional charges.

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