Guest Service Agent
Job description
Do you love influencing others to make great decisions? Do you have a competitive nature and consider yourself goal oriented? Do you want to be a valued member of a winning team working toward a common goal? We are currently hiring full-time Wellness Coordinators to manage patient interactions, including processing new patients, finalizing sales conversations, and working alongside the doctor to ensure a elevated customer experience. Only candidates who follow the instructions below will be considered.
We use our best-in-class training system to empower you so you can immediately contribute to the success of your team! You’ll get to know some great people in this position, and while there are more than 800 locations nationwide, each individual clinic has its own unique vibe representing the neighborhood it’s in.
We have 8 locations from Nashville to Murfreesboro, so we’re a convenient option for most candidates. Our focus is taking great care of our patients, taking great care of our team, and having lots of fun doing it. If this sounds like the work experience you’ve been dreaming about, send your resume to dr.jason.jared@thejoint.comwith the words “Pick Me” in the subject line.
Compensation
· Starting rate of $17.00 - $19.00 per hour
· Bonuses range from $2,000 - $6,000 per year, paid out monthly
· Employees receive a free membership for weekly chiropractic care valued at $950 per year.
Available Shifts
· Full Shifts Weekdays 9:30a - 7:15p | Weekends 9:30a to 4:15p
· Lunch Break 2:15 - 2:45p (Weekdays Only)
· Must be available for 1 weekend day
· Consistent schedule. We work diligently to schedule reasonable time-off requests.
We could be a great match if you are
· TEAM Focused
· Results Driven
· Genuine + Authentic
· Empathetic + Mindful + Caring
· Focused
· Positive Minded
Preferred Skills
· Proficient with Google Drive, Google Sheets, and Gmail
· Comfortable with influencing others and confidently discussing money
· Guest Services experience providing excellent customer service
· Strong communication and interpersonal skills
· Ability to listen and validate patient concerns, then referring those concerns to internal staff for further support
Additional Requirements
· Able to lift up to 50 pounds
Job Type: Full-time
Pay: $37,231.00 - $40,286.00 per year
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Application Question(s):
- For this job, you must be over the age of 17. Are you 18 years old or older?
Work Location: In person
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