Job description

We are looking for a fun, and friendly person to round out our amazing welcoming committee at the Front Desk. Offering flexible work schedules, stable employment, and growth for those interested in getting their foot in the door.

This is for a majority of the 3-11pm shift. Compensation includes a $15 per hour base wage plus tips. All hourly employees that join receive a $200 sign on bonus after working only 14 days and additional $200 when you reach your 90 days! Additional tips as well as part of the compensation.

The Hyatt Place Crocker Park anchors the award-winning Crocker Park lifestyle development. By joining our team, you are at the center of it all! Thoughtful, personalized, and attentive style drives us to provide award-winning, Hyatt Place Hotel of the Year, service.

Fun is our favorite value that we live by each day. By balancing the human need of enjoying the environment we work with ensuring we professionally take care of ourselves and each other, we create a positive, caring and service-minded culture that is felt by every guest that comes through our building and keeps coming back.

This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Additionally, this position oversees the bar which is attached to our front desk and brings in additional tip income. This is a great resume builder!

Skills Required:

Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills.

Experience / Education:

Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required.

When you join Olympia Hotel Management you become part of a culture where our employees and guests are our top priority. Our employee's approach their work with passion, enthusiasm, and attention to customer satisfaction. They also champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Signing bonus
• Tips

Work Location: One location

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