Job description

Position Summary: To serve Nothing Bundt Cakes guests both in person and over the phone with creative solutions in a warm and welcoming environment. Guest Service Representatives will also perform side work duties for the crafting department, some light cleaning, and some clerical duties.

If you are extremely guest service oriented and have an outgoing, and confident personality, you may find a great opportunity with us. Our bakery is a fun, happy and exciting place to work! You have the opportunity to help guests plan their perfect celebration by providing creative cake and retail solutions!

You must be passionate about your job and have a servant's heart!

You must have great grammar and spelling.

You must have great telephone and interpersonal skills.

You must have confidence.

Requirements:

MUST BE AVAILABLE TO WORK WEEKENDS, DAYS LEADING UP TO MAJOR HOLIDAYS, and most Saturdays 10am-6:15pm, We are closed on Sundays.

• Possess a strong sense of teamwork
• Ability to follow instructions
• Has integrity
• Takes initiative
• Fits the Nothing Bundt Cakes Culture
• Has the ability to work well under pressure
• Outgoing and friendly personality
• Ability to multitask while paying special attention to detail
• Strong sales ability
• Genuine care of others needs
• Ability to work with a sense of urgency

Responsibilities May Include But Are Not Limited To:

• Abide by all NBC policies and procedures
• Uphold NBC's image and brand
• Assist other departments when necessary
• Introduce walk-in guests to our bakery and our products with a guest tour
• Assist guests with walk-in orders while using creative solutions
• Suggest balloon sales, show porcelain items, and up-sell with candles and cards
• Assist phone guests by placing incoming orders
• Give cake presentations while performing quality control tests
• Operate & balance (POS) point of sale (cash register) with accuracy and efficiency
• Gather guests email addresses
• Keep samples available during all hours of operation
• Maintaining a strong knowledge of NBC's products, prices, and promotions
• Keep retail area clean, swept, neatly merchandised,
• Dust all retail surfaces, including all counter tops, and POS stations
• Duties assigned by crafting department such as fluffing bows and making design pieces.

Job Types: Full-time, Part-time

Pay: $15.50 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Masks are optional.

Ability to commute/relocate:

• Corona, CA 92881: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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