Job description
Guide - Bonobos, Lincoln Park
Bonobos is launching Guideshop locations in some of our favorite cities and we are looking for "guides" who can provide the BEST in-person shopping experience to our awesome clientele.
What’s a Guide, exactly?
A Guide is what we call a fashion-conscious, service-oriented, incentive-driven, sales powerhouse. Guides bring their knowledge of our product and brand to the forefront and complete the package deal with their love for style, passion for quality, and insistence on top-tier service. They fully understand and appreciate the importance of our customer's happiness and are willing to get innovative to ensure our customer has the best shopping experience possible. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-driven model. Don't think traditional retail; what we're building you haven't seen before. Check it out in more detail here.
What you'll do:
Bonobos is launching Guideshop locations in some of our favorite cities and we are looking for "guides" who can provide the BEST in-person shopping experience to our awesome clientele.
What’s a Guide, exactly?
A Guide is what we call a fashion-conscious, service-oriented, incentive-driven, sales powerhouse. Guides bring their knowledge of our product and brand to the forefront and complete the package deal with their love for style, passion for quality, and insistence on top-tier service. They fully understand and appreciate the importance of our customer's happiness and are willing to get innovative to ensure our customer has the best shopping experience possible. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-driven model. Don't think traditional retail; what we're building you haven't seen before. Check it out in more detail here.
What you'll do:
- Create an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality, and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible.
- Assist customers with a Bonobos one-on-one appointment-based experience which offers customers both an alternative and complementary service to the web-driven model, not the traditional retail experience.
- Implement and model customer service standards by ensuring unbeatable excellence in Bonobos standards; exemplifying an in-depth knowledge of the Bonobos product and brand; understanding the unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals.
- Create long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that include many aspects of the client's life (occupation, family, and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations.
- Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
- Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; determine and recommend ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
APPLY NOW USING THIS LINK: https://smrtr.io/dn6-r
(If the link does not work, please copy and paste it on your browser.)
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.