Primary Accountabilities and Duties:

• Support standard work to achieve On Time and safe performance.
• Responsible for delay prevention and cancel impact mitigation, thru issue resolution or escalation to station leadership as required.
• Primary operational contact for all internal and external partners.
• Effectively communicate and interact with both internal and external departments and agencies in the performance of their work.
• Prepare and compile flight departure paperwork as needed, audit and file flight paperwork and AWBs, TSA, Dangerous good declaration.
• Support and assist in planning and coordinating irregular operations including Long Tarmac Delay situations and reporting.
• Dangerous cargo Handling.
• Plan and manage gate and remote parking.
• Update Flight Information in all applicable programs.
• May also be required to perform Ramp Service functions as needed.
• Monitor outbound cargo shipments and escalate issues to leadership during irregular operations.
• Required to attend the mandatory training imposed by the Company and Airlines as per job role.
• Other Duties as assigned.

Essential Skills and Qualifications:

• Must be at least 18 years of age.
• Must have a high school diploma, GED.
• Availability on weekends and day and/or night shifts, including holidays.
• Dangerous cargo experience highly preferred
• Forklift driving experience required.
• Experience with documentation related to traffic, AWB, TSA, Dangerous Good Declaration required.
• Ability to proficiently read, write and speak English.
• Excellent communication skills.
• Able to remain calm and efficient under pressure.
• Must have current driver’s license with no violations.
• Competent in handling difficult situations.
• Ability to safely lift up to 70 pounds.

*** Dangerous Good Agent must complete all required training and pass category 6 exam***

Preferred

Required

Required