Head of Global Programs - Technical Solutions

Full Time
Newark, CA 94560
Posted
Job description

The Head of Global Programs - Technical Solutions will influence and advise a community of pre-sales leaders who align the technical practices and investments to sustain Logitech’s ambition to be recognized as a thought leader for B2B globally, empowered by the landscape of new products and solutions. The overarching purpose of this role will be to continue to build a forward-looking blueprint for technology improvement focusing on innovation and process improvement informed by customer insights, while delivering actionable recommendations to ultimately help the B2B sales and BG achieve their business objectives through new services,products and customer acquisitions.

This role will focus on evangelizing Logitech’s rightful position as the industry thought leader for customers rationalizing the emerging Hybrid workspaces environment and overall future of work considerations. The Head of Global programs will participate in a monthly advisory and operational review meeting of regional solutions engineering leaders across the B2B organization globally to align with critical areas of need (assessment and direction), consult on disparate systems, integration, and road map (address gaps). This individual will be responsible for defining and building with peers and the Global Head of Technical Solutions pre-sales engineering community in the sales B2B organization. You will serve as the organization’s technical leader, acting as both an information resource to executive management in the regions globally regarding existing performance/capabilities, as well as a key source of customer insights for the B2B BG. This person will also provide executive management with a grasp of its future capabilities and technical potential to drive business value for B2B in our global accounts.

Additional areas of impact and involvement include, but are not limited to external presentations (thought leadership and solutions evangelism), and technical recruiting.The successful candidate will be a seasoned Solutions Engineering leader or Architect with experience leading solutions engineering teams. This role requires an outstanding leader of people.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate but Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will:

  • Collaborate with the B2B solutions engineering leaders covering the regional technical solutions community to define and maintain customer insights

  • Execute the strategy for competitive differentiation required for the product innovation roadmap

  • Partner with B2B BG to provide voice of the customer insights that influence technology road maps, make assertions about technology directions, and determine their consequences for the technical strategy

  • Influence the product/technology’s performance management team to identify performance issues, consulting with technology leads regarding work priorities, and systems performance cost – benefit analysis

  • Team with B2B Solutions Engineering regarding future platform and technology issues and the effect of these decisions on the market

  • Provide consulting support to the sales teams in the identification and development of competitive product strategies to maintain and enhance product differentiation in the marketplac

Your Skills:

For consideration, you’ll bring the following skills and behaviours to our team:

  • 7+ years of Solutions Engineering leadership AND roles in leadership of services, sales, or customer advocacy businesses responsible for driving enterprise technology solutions into Fortune 1000 and/or SLE institutions globally

  • Experience as a senior manager collaborating with a geographically distributed team

  • Demonstrated ability to leverage technology to come up with innovative new solutions that have scaled, as the company has transformed into new ways of delivering value to customers

  • Ability to work with product leaders and influence the business and product outcomes using technology

  • You should prefer building and growing teams versus maintaining what already exists

  • Act as a partner to the Solutions Engineering community by evangelizing, communicating, and distributing technical information

  • Build relationships with the B2B product management function to ensure a common strategy and alignment

  • Customer meetings and presentations

  • Collaborate with the Services organization leadership to drive better visibility into customer support and Logitech B2B technology adoption

  • Write and review white papers on technical aspects, future, and/or architecture of products

  • Support infrastructure and operations of services, while balancing the importance of security, deployment, and management of services

  • Track record of goal achievements in an intense, fast-paced, rapidly changing and results-oriented environment

  • An innovation mindset. Be willing to always try new things, make bets, and take calculated risks

  • Excellent knowledge in technology and platforms with an emphasis on APIs, Android, Linux, Data, architecture and new technology initiatives

Education:

  • Bachelor degree required

  • MBA ideal, but not required

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!


This position offers an annual OTE (on target earnings) typically between $ 212,675 and $ 279,825.

In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave. Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

Logitech is the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, we’re small and flexible enough for every person to take initiative and make things happen. But we’re big enough in our portfolio, and reach, for those actions to have a global impact. That’s a pretty sweet spot to be in and we’re always striving to keep it that way.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 510-713-4866 for assistance.

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