HEALTH PROGRAM ANALYST II

Full Time
Los Angeles County, CA
Posted
Job description

Department of Mental Health
Exam Number: b4729E
Open Competitive Job Opportunity
FILING START DATE: 02/24/2023 AT 9:00 A.M. PT
FILING END DATE: 03/09/2023 AT 5:00 P.M. PT

DEFINITION:
Plans, implements, administers, and evaluates mental health and public health programs.

CLASSIFICATION STANDARDS:
This is the intermediate-level class in the Health Program Analyst Series. Positions allocable to this class are located in the departments of Mental Health and Public Health and are responsible for the solution of complex and difficult problems and the making of recommendations in areas of resources and personnel utilization, development, implementation and improvement of programs, and the refinement of practices and policies having a significant impact on the entire program. Positions may also be responsible for leading a team of analysts or mentoring lower-level analyst staff. Factors affecting allocation of positions in the Health Program Analyst Series include but are not limited to scope and complexity of program/clinic, program budget, number and size of contracts, and size and composition of clinical, professional, and support staff


Positions allocable to the Department of Mental Health typically report to and receive supervision from a clinical program manager or Health Program Analyst III, and perform assignments in connection with the key functional areas of programs administered for a medium- to large-sized clinic or a centrally-administered Countywide program of comparable level, scope, and complexity.

Positions allocated to the Department of Public Health typically report to and receive supervision from a higher level program analyst or program manager/administrator. Positions serve as technical experts and consultants to management for a specific program, and frequently work with community and city partners to shape and/or develop, and work toward passage and implementation of policies.

Positions in the Health Program Analyst Series are distinguished from positions allocated to perform contract development and administration activities as part of a centralized departmental contracting function. Health Program Analyst II is distinguished from Health Program Analyst III in that the latter supervises a team of analysts engaged in program development, implementation, administration, and evaluation activities for a Bureau or centralized, department-wide program support function; or has non-supervisory responsibility for these activities for a small Countywide program.

These positions require advanced knowledge of principles of program administration, organization, and planning; methodologies, concepts, and practices of human services program development, support, and evaluation; and the ability to collect, evaluate, and synthesize data, draw conclusions, and formulate recommendations in connection with community health programs; interpret Federal, State, and County legislative regulations and mandates; and establish and maintain effective working relationships with staff, community members, and other public and private agencies; and communicate effectively orally and in writing.


Essential Job Functions

Develops new programs and/or recommends modifications to existing programs based on needs analysis in accordance with local, State, and/or federal requirements.

Coordinates and facilitates collaborative efforts among public, private, and non-profit groups and organizations to meet the needs of the target population, and provides leadership, technical assistance, advocacy, and coalition building on behalf of targeted groups.

Coordinates and participates in meetings with departmental, public, private, and non-profit groups and organizations to discuss and influence policy issues impacting the assigned program.

Develops and implements community actions plans, and ensures progress toward policy passage and implementation.

Evaluates the quality and effectiveness of services and operations provided by program staff and/or administered by contracted agencies; develops standards for evaluation for quality assurance.

Investigates aspects of contracted agency operations such as financial capacity to provide services, contract management and compliance, client records, compliance with the service requirements of the contract, and personnel and program management.

Performs detailed review of budgets submitted by contract agencies to evaluate program designs including number of clients to be served and units of service to be delivered; prepares written recommendations to management regarding impact on services.

Researches and analyzes protocols, best practices, policy issues, pending legislation, regulations, potential funding sources, and technical research, and makes recommendations to management regarding impact on services.

Prepares position papers/recommendations on issues relating to the program area.

Works with departmental staff on contract development including selection criteria and preparation of statements of work delineating the number of clients to be served and the nature of services to be delivered; coordinates the review and approval of contract documents by management.

Prepares and/or analyzes applications for the most complex grants and monitors program related activities and services to ensure quality assurance with grant activities.

Attends and conducts meetings with department officials, members of community- based organizations, and the public interested in resolving issues and influencing the program.

Prepares written reports on program activities and on progress toward achieving the overall goals of the program.

Initiates and/or participates in awareness campaigns that promote the program assigned; designs, lays out, produces, and may disseminate products such as flyers, newsletters, pamphlets, posters, and articles.

Leads a team of analysts or mentors other analysts, as needed.

Requirements

SELECTION REQUIREMENTS:

TRAINING AND EXPERIENCE:

Option I: A Bachelor's Degree from an accredited college or university in Social Work, Counseling, Health Care Administration/Management, Public Administration, Behavioral Sciences, Social Sciences, Business Administration, or a closely related field -AND- four years of full-time experience in the analysis of mental health or public health programs, two years of which must have been at the level of Health Program Analyst I.

A Master's Degree from an accredited college or university in Social Work, Counseling, Health Care Administration/Management, Public Administration, Behavioral Sciences, Social Sciences, Business Administration, or a closely related field may be substituted for one year of the required experience.

Option II: Six years of experience performing assignments in mental health or public health program analysis, two years of which must have been at the level of Health Program Analyst I.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.


DESIRABLE QUALIFICATIONS:

Demonstrated experience in researching and interpreting regulations and statutory requirements for major departmental revenue and funding sources.

Demonstrated experience in assessing mental health or public health programs and making recommendations for revenue maximization.

Demonstrated experience in the preparation of Board Letters, requests for report back to Board Motions, or presentations on Departmental priorities and budget for organizations or municipalities.

Demonstrated experience in analyzing the impact of new legislation, proposals on existing programs, implementation of new programs, and funding.

Demonstrated experience in advocating for patients’ rights at probable cause hearings or Reise medication capacity hearings to ensure the client understands their rights regarding his/her involuntary detention.
Demonstrated experience investigating client grievances and complaints in accordance with Welfare and Institutions Code requirements (including meeting with clients, providers, and staff) to identify if a patient’s rights have been violated or system deficiencies are present.

Demonstrated experience working in program administration focusing on program evaluation and reports development including monitoring program metrics, expenditures, cost studies, and outcome data for mental health programs.

Demonstrated experience with contract monitoring including reviewing claims, adherence to contract terms, monitoring service delivery, and making recommendations on contract changes and budget adjustments.

SPECIAL REQUIREMENTS INFORMATION:
  • ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).

Transcript: In order to receive credit for any college or university course, or any type of college or university degree, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing.

Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected.

Analysis of mental health or public health program is defined as the study and investigation of issues and problems of mental health or public health program development, implementation, administration, and evaluation and the generation of applicable solutions and recommendations.

Experience performing work at the level of Health Program Analyst I position includes participating in planning, implementing, administering, and evaluating mental health or public health programs. Positions typically report to and receive supervision from a Clinical program manager or Health Program Analyst III, and perform assignments in connection with multiple key functional areas of programs administered for a small to medium sized clinic or centrally administered program of comparable level, scope, and complexity.

Additional Information

EXAMINATION CONTENT: This examination will consist of an evaluation of experience weighted 100%. The evaluation of experience will be based on application information and desirable qualifications submitted on the supplemental application form at the time of filing.

CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER IN ORDER TO BE PLACED ON THE ELIGIBLE LIST.

Notice of non-acceptance and final results will be sent via email.

ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in this examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation.

SPECIAL INFORMATION: Past and present mental health clients and family members are encouraged to apply.

All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

VACANCY INFORMATION: The resulting eligible list for this examination will be used to fill vacancies within the Department of Mental Health.

Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

APPLICATION AND FILING INFORMATION: All applicants are required to submit a Standard County of Los Angeles Employment Application online only. Resumes cannot be accepted in lieu of applications, although resumes may be uploaded as attachments to the applications.

INSTRUCTIONS FOR FILING ONLINE
Apply online by clicking on the green "Apply" tab for this posting.

Applicants must complete and submit their online applications and upload required documents (e.g. License, Resume, Official Transcripts, etc.) as attachment(s) during application submission, or send by email to exams@dmh.lacounty.gov within 15 calendar days from date of application submission. Indicate the Exam Title on the subject line when sending required documents by email.

Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “najordan@dmh.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Applications must be submitted online only. We must receive your application from the first day of filing at 9:00 a.m. (PT) to the last day of filing before 5:00 PM. (PT). Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5 p.m. deadline on the last day of filing to ensure you have sufficient time to verify your email address. You may be required to verify your email address before the application can be submitted. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

The acceptance of your application will depend on whether you have clearly shown that you meet the Selection Requirements. Your online application must show complete license, education and work experience information necessary to evaluate your qualifications. License information section must show title of license, license number, original date of issue, and expiration date. Education information section must include name and address of school attended, complete dates attended, name of course/s taken, number of units earned, and degree/s earned. Work experience section must include job title, employer name and address, name of work area/facility, actual payroll title held and not the working and/or functional titles, from/to dates of employment including month, day and year, total number of months, total number of hours worked per week - not a range of hours (full or part-time), and complete detailed description of related job duties. List separately each job experience to be evaluated.

IMPORTANT NOTES:

  • All information is subject to verification. Applications may be rejected at any stage of the selection process.
  • Utilizing VERBIAGE from class specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT:
HR Examinations Unit: (213) 972-7034
HR Examinations Unit Email: exams@dmh.lacounty.gov
Analyst Contact Phone: Nicholas Jordan, (323) 705-3925
Analyst Contact Email: najordan@dmh.lacounty.gov

ADA COORDINATOR PHONE: (213) 972-7034
TELETYPE PHONE: (800) 735-2922
CALIFORNIA RELAY SERVICES PHONES : (800) 735-2922

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