Job description

Help Desk Service Specialist

Boise, ID

6+ Months

Onsite

Skills Required:

Professional experience working as part of a service desk team providing remote technical end user support via phone, email, etc.

Professional experience providing technical end user support for Microsoft Office products, Office 365, specifically Outlook, Word, and Excel.

Professional experience providing technical support of Windows Desktop operating systems, specifically Windows 10.

Experience working with Active Directory (AD) for account management and group memberships.

Experience installing software requiring administrative privileges.

Experience providing technical support for web browsers, primarily Internet Explorer, Edge, and Chrome.

Experience working with a ticketing system to manage user support requests

Excellent written and verbal communication required as the end user support will be handled remotely via phone, email, etc.

Job Types: Full-time, Contract

Salary: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Boise, ID 83702: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Speak with the employer
+91 813-421-1399

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