Job description

GStek, Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Chesapeake, VA. We currently have locations in 14 states.

GStek is reliable, responsive and accountable, delivering quality and value to support to our customers. For over 30 years, GStek’s dedicated Telecom and IT professionals have immersed themselves in the evolution of technology. The result: knowledgeable, highly experienced, and technically current staff delivering expertise in Telecommunications, Information Technology, Management Administration, and Engineering. Serving government and commercial sectors, our certified subject matter experts design, install, administer, and support the technical requirements of your enterprise.

GStek has created effective solutions for our clients from complex cable plant infrastructure to mobile communications packages in support of our nation’s telecommunications missions. Our proven process of analyzing requirements, producing sound engineering solutions, performing quality installations, and providing exceptional support services ensure a high degree of client satisfaction.

GStek is actively seeking qualified applicants for full-time Help Desk Support Specialist openings to provide customer support at our Fort Carson location.

Required:

• Active U.S. Government Security Clearance.
• Minimum of 3 years Help Desk support experience.
• Must possess one or more of the following: GSEC, Security +CE, SSCP and/or CCNA-Security.

Desired:

• BS Degree in Computer Science or Information Systems.

Job Description:

• Provide Tier II technical support to resolve software, hardware, and other related IT issues.
• Provide customer service and end-user assistance at the work station, docking station, or other IT assets and resolve any hardware or software issues that may be present.
• Complete and/or resolve the moving/relocation of IT assets and resolve any issues that may result due to a relocation, change or deletion of IT assets such as printers, scanners, and other peripherals.
• Account management through active directory.
• Computer imaging.

Physical & Mental Requirements: Performance of essential and ancillary functions may require:

• Bending, stooping, and walking.
• Sitting or standing for prolonged periods.
• Ability to lift up to 25 pounds.
• Requires near vision acuity to review written documentation.
• Ability to hear and understand speech at normal room levels and on the telephone.
• Manual dexterity to operate a telephone and keyboard.
• Ability to lift horizontally and vertically.

Benefit Options:

• Medical, Dental, Vision
• Short-term and Long-term Disability
• Whole and Term Life Insurance
• Supplement coverage through Aflac
• Legal Representation
• 401(k)
• Paid Vacation, Sick Leave, Holidays

Clearance:

Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Hire dates are dependent upon the issuance of an interim or final government security clearance.

Background Check:

Offers are contingent upon successful completion of professional reference checks, employment history verification, and background screening.

GStek, Inc. is proud to be an Affirmative Action/Equal Opportunity employer. All qualified applicants will receive equal consideration for employment. GStek encourages veterans, disabled veterans and disabled individuals to apply for any open position for which they feel they are qualified.

EOE Minority/Female/Veteran/Disabled

Job Type: Full-time

Pay: $25.00 - $36.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
GStek follows Fort Carson and government COVID requirements.

Ability to commute/relocate:

• Fort Carson, CO 80913: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help desk support: 3 years (Required)

License/Certification:

• Security +CE, GSEC, SSCP, or CCNA-Security (Required)

Security clearance:

• Secret (Required)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.