Job Details

The Hospital@Home Administrator role will provide excellent administration and secretarial support to the Clinical and Non Clinical Members of Vhi Hospital@Home and Vhi Midwife Support Service. This is 12 month FTC Contract.

Key responsibilities will include but are not limited to:

• Provide administrative support as directed.
• Deal with all customer (telephone/fax) queries and referrals in a timely and professional manner., communicating the need for any follow up to appropriate members of the Clinical Team
• Process Hospital@Home claims in a timely and accurate manner.
• To support the administration requirements of the Vhi Midwife Support Service.
• Secretarial support for our SNM’s and senior management team as & when required
• Production of weekly/monthly patient activity reports
• Allocation of appointments into schedule as directed by the General Manager/SNM.
• In conjunction with the Senior Nurse Manager (SNM) and the Clinical Care team, assist in developing a record for each individual referred to Vhi Hospital@Home and Midwife Support Service.
• Be responsible for maintaining and where necessary updating employee records.
• Co-Ordinate the Nursing and Medical Rota’s including our weekend medical team, weekly/monthly. Co-ordinate the allocation of clients to the midwives for monthly registrations.
• Booking of locum doctors with agreed providers to cover annual & other leave for our full-time doctors.
• Co-ordinate all telecommunication requirements for Vhi Hospital@Home and Midwife Support Service.
• Liaise with external IT support on issues related to Vhi Hospital@Home and Midwife Support Service IT requirements.
• Training of new staff in the use of our patient management system & other equipment.
• Co-ordinates with management team in relation to commencement of new staff.
• Be responsible for keeping patient records both written and electronic secure and in line with company policy and legislative requirements.
• Ensure Vhi Hospital@Home and Vhi Midwife Support Service’s databases are accurate, complete and only available to authorised personnel in line with company policy.

The successful candidate must have:

• Prioritising and organisational skills is essential
• Strong problem solving and analytical thinking
• Excellent administrative skills.
• Excellent IT skills
• An aptitude or previous experience in a medical environment.
• Demonstrated alignment to the Vhi values.

Note: This role profile does not set out to capture every task to be carried out by the role holder but instead provide an overview of the main responsibilities of the job. It can be amended from time to time with reasonable notice to the role holder.


VHI is an equal opportunities employer.