Job description

The moment a guest steps into the Sheraton Portsmouth Harborside Hotel, they walk into a genuinely memorable experience.

Our Hotel Front Desk Agents are the first point of contact with our guests, and work to assist guests with check-in and check-out as well as many other needs to ensure an outstanding stay with us.

The Sheraton Portsmouth Harborside Hotel is located in the vibrant downtown of Portsmouth, New Hampshire, providing our guests with easy access to an exceptional culinary scene, historic and cultural attractions, and engaging outdoor activities - all within walking distance.

We offer our Hotel Front Desk team a positive, team-oriented work environment with benefits that include hotel room discounts world-wide, free parking in Portsmouth, and employee shift meal.

As a representative of the hotel, a successful Hotel Front Desk Agent will have a passion for promoting an enjoyable experience to exceed our guests expectations and will be dynamic, friendly, helpful, team-oriented and professional at all times; will possess excellent oral and written communication and computer skills; will focus on attention to detail and follow-through; and will be able to multi-task and handle busy situations with grace.

Total benefits for our Hotel Front Desk team include: medical, dental, vision, short-term disability, voluntary life, wellness rewards, employee assistance program, 401(k) and paid time off. (Waiting period and hours requirements may apply.)

Previous experience in hospitality or customer service is preferred for our Hotel Front Desk Agents, but not required. We are absolutely willing to train someone with an interest in hospitality!

We do ask for flexibility in scheduling, including holidays and weekends.

The Sheraton Portsmouth Harborside Hotel is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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