Job description
We are looking for an enthusiastic Front Desk Supervisor with at least 1 year experience in this role. We want to ensure that all of our guest are well taken care of and have an exeptional stay with us. Your role is to lead operations at the Front Desk, act as first point of contact for guests, and to be a strong leader and be a people person.
Responsibilities and Qulifications:
Hold responsibility for the front desk budget and order necessary supplies.
Interact with guest in person and over the phone.
Assist with inquiries and handle all guest complaints
Oversee all Operations at the front desk and ensure that we are giving the highest level of customer service to our guest.
Hiring, training and uphold policies and procedures for the hotel.
Opera PMS experience is required
Must possess a high school diploma or equivalent certification (GED)
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Ability to commute/relocate:
- Port Allen, LA 70767: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel management: 1 year (Required)
Work Location: In person
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