Job description
Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!
Compensation:
$12.00 - $15.00 hourly
Responsibilities:- Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
- Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
- Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
- Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
- Proven customer service experience with a strong guest-focused mentality
- Possesses a strong work ethic with exemplary organizational, time management, and communication skills
- Good understanding of cleaning techniques and products
- 1 year experience as a houseperson or housekeeper strongly desired
- Graduated high school, received GED or equivalent
Hampton Inn and Suites offers numerous positive reasons to consider us.
- A positive work environment, we strive to foster a culture of respect and teamwork among its employees, open communication, mutual support, and a shared commitment to providing excellent customer service.
- Opportunities for advancement and employee development.
- Competitive compensation and benefits.
- Employee recognition and rewards and rewards for outstanding employee performance through various programs, including employee of the month awards, bonus incentives, and other recognition programs.
- For the seventh year in a row, Hilton has ranked #2 of the top 25 "Best Companies to Work for" and remains the only hospitality company on the list.
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