Job description

_____ OVERVIEW OF THE POST ___________________________________

Household and Catering Manager(s) are responsible to ensure that all services provided at the Centre, run smoothly on a day to day basis and reports back to Group Services Manager on daily basis.
_____ RESPONSIBILITIES _________________________________________

• Plans roster for Domestic and Kitchen Staff on Monthly basis and sends to Group Manager for approval
• Keeps Rosters updated on a daily basis and informs Human Resources Department of absences to be recorded for Bradford Ratio
• Ensures that staffing requirements are met on daily basis and will solve any staffing shortages firstly in-house/in-group before seeking outside sources
• Liaise with HR and GSM on all employee related issues- i.e. recruiting, appraisals, disciplinary
• Plans annual leave with employees and checks annual leave days with HR before approval, ensuring that holidays can be covered with remaining staff
• Ensures that staff have used holiday entitlement within any year

• Passes All Holiday requests from Chefs, to the Group Manager for approval,( annual leave cover to be arranged by GSM within the TLC Group)
• Liaise with Kitchen on daily basis and promote good communication with all departments
• Ensures that the correct equipment and supplies are being used by staff for all jobs
• Part take in any job related training
• Ensures that employees are trained, have read and are aware of the health & Safety manual and follow all Health & safety regulations with all equipment and chemicals
• Ensure that all Employees have the required information and training related to their job
• Liaise with maintenance department regarding any issues or problems with facilities, being mindful of costs at all times, use in house maintenance before seeking outside help
• Monitors stock levels of all equipment and supplies, and oversees monthly stock take and forwards this on monthly basis to GSM
• Places orders with suppliers on a weekly basis as directed and reports any misuse of equipment/supplies to GSM
• Be mindful of supply use and avoid waste and unnecessary breakages.
• Ensures that staff members are mindful of supply use and are recording breakages as per occurrence.
• Encourages all employees Speak English whilst on duty and corrects employees where necessary.
• Keeps checklists updated and reports to GSM on daily basis by means of an End of day report
• Participates in performance appraisal process and spot checks, with an effort to improve work performance and efficiency
• Carries out regular performance checks on employees and follows up where necessary
• Reports to GSM when Disciplinary action is necessary and handles all disciplinary procedures with discretion
• Carries out 6 monthly/yearly appraisals on all employees together with GSM accordingly
• Be professional, friendly, approachable courteous and pleasant in all interactions with residents, visitors and staff
• Ensure that the residents requests are met on daily basis by all Staff members
• Ensure that all work is carried out whilst ensuring resident safety
• Practice and ensure that proper infection control techniques are being practiced by employees
• Practice and ensure that good HACCP procedures are always followed at the centre.
• Maintain a neat and clean appearance (Navy Suit), name badge must be worn on duty.
• Ensures that the Cara Care Centre standards are maintained and reports to Group Manager when disciplinary procedures need to be followed.
• Ensures that staff members abide by the Centre’s Policies and Procedures.
• Ensure that all incidents are recorded and appropriate action is taken.
• Be knowledgeable and updated of fire and safety policies.
• Ensure that a clean and safe work environment is maintained by all employees.
• Work co-operatively with other members of the multi-disciplinary team.
• Communicate effectively with the multi-disciplinary team.
• Organises and Oversee Special events held at the centre
• Keep all work related issues within the centre and do not discuss outside
• Reports to Group Manager on Daily basis, informs GM of any complaints and follows the Centre’s complaint’s policy and keeps records.

_____ CONDITIONS OF EMPLOYMENT ____________________________

• Successful candidate may be required to submit to annual TB screening.
• Hepatitis vaccination will be provided. A candidate may decline vaccination through a written declination or may provide record of previous vaccination.
• Attending continuing education and training courses including, Nutrition, Infection control, Fire training, chemical safety training Manual Handling and other food training.

_____ WORKING CONDITIONS ____________________________________

• Work is normally performed within the confines of the Centre.
• Moderate physical activity requiring the handling of objects.
• Standing and/or walking for more that 4 hours per day.
• Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.

Job Type: Full-time

Schedule:

• 8 hour shift

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