Job description

Job Description
Position: Assistant Director of Housekeeping/Housekeeping Manager
Reports to: Assistant General Manager

JOB SUMMARY

To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.

CANDIDATE PROFILE/ JOB FUNCTIONS

Candidate Profile

Experience

• 2 years of housekeeping experience, preferably in a comparable hotel.

Skills and Knowledge

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate.

• Written communication skills to be concise, well organized, complete, and clear.

• Ability to work effectively under time constraints and deadlines.

• Command of the English language both written and verbal.

Job Functions (Learning and Applying Personal Expertise)

The following are specific contributions that must be developed during the training program in order to successful complete the program and be placed in a hotel:

• Oversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.

• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.

• Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to insure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.

• Maintain and reviews computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.

• Communicate both verbally and in writing to provide clear direction to staff.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job related duties as assigned.

HEI Hotels and Resorts is an equal opportunity employer M/F/V/D

HEI Hotels and Resorts Page 1
Confidential and Proprietary

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Housekeeping management: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person

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