RBK is a leading Business Advisory and Accountancy Firm. With over 60 years of experience providing professional advisory services to a range of Clients in the SME and mid to large corporate market in Ireland, our extensive Client base is served from offices in Dublin, Athlone and Roscommon.

RBK HR Solutions is the outsourced HR consultancy element of RBK’s business. Our HR Professionals provide best-in-class, bespoke HR Consultancy Services to our Clients whilst partnering with them to ensure that they get the best from their people.

Job Purpose

Working within a growing team, the key focus of the role is to support the delivery of an effective, efficient, value-adding outsourced HR Consultancy and Helpdesk support service to our Clients. The role is fast paced and will be working with clients across all industries and sectors.

Main Duties and Responsibilities

HR Helpdesks

• Day to day administration support of the HR Helpdesk Service by responding to queries from Clients and supporting the team in the completion of all activities related to case management, whilst championing service excellence
• Preparation of tailored contractual documentation to include Contract of Employment templates, Employee Handbooks and policy documents for clients across a variety of industry sectors.
• Support in the effective response to employee relations issues in line with policies & procedures and utilising your HR and employment law knowledge to develop a clear answer for the client
• Regularly reviewing and updating the case management plans and database in conjunction with the RBK HR Solutions Team, ensuring all planned activities are met including legislative updates
• Ensure all HR record-keeping and filing is maintained to meet all legislative and policy requirements, including GDPR and Data Protection

HR Audits & Compliance

• Undertaking HR Compliance Audits by conducting HR Health Checks, HR Compliance and HR Due Diligence Audits to ensure compliance with policies, employment law and regulatory standards

Other Duties

• Supporting the RBK HR Solutions Team in working with our Clients to clearly define people strategies and structures
• Benchmarking salaries, devising reward structures and benefits package for Clients through research and analysis of current market data
• Provide regular HR updates to Clients on HR Best Practice and Hot Topics to ensure that they are up-to-date on the latest changes in Employment Legislation and HR
• Assisting with business development activities including the development of Client proposals and tender documents, business development and marketing campaigns for the RBK HR Solutions Team
• Support in the preparation of new client engagement letters and proposal documents
• Develop and maintain strong, effective working relationships with the internal Team
• Focus on the achievement of fee targets and responsible for the preparation of fee letters
• Involvement in ad-hoc HR projects
• Contributing to the financial and commercial management of the RBK HR Solutions Team including fee targets, raising invoices, WIP and budget management for all projects
• Other general administrative or ad-hoc duties, as required

Skills and Competencies

• Relevant third level qualification in Human Resource Management or CIPD qualified
• Minimum 3+ years’ experience in a similar role at HR Administration level
• Good working knowledge of employment legislation
• Knowledge of HR processes and best practices
• Excellent IT skills and must be proficient in Microsoft Word, Excel and PowerPoint
• Attention to detail, organisational skills, with the ability to work under pressure and to prioritise and meet deadlines
• Proactive and willingness to take ownership
• Team player with the ability to work on own initiative
• Excellent communication skills required, both verbal and written
• Proficient in report writing
• Full, clean, driving licence would be an advantage