ORGANIZATION SUMMARY:

Catholic Charities is one of the largest, oldest, and most comprehensive nonprofit human services organizations in Northern California, annually reaching more than 60,000 vulnerable individuals of all faiths in San Francisco, San Mateo, and Marin Counties. With a staff of approximately 450, reaching peaks of nearly 600 with seasonal hires, a budget of $54.3 million, and a current governing board of 27, this venerable, fully-accredited, independent 501(c)(3) nonprofit addresses some of the most pressing community needs – homelessness, generational poverty, immigration, inequality, hunger, aging in isolation, and communicable disease - to name a few – with compassion and services of highest quality.


PROGRAM & POSITION SUMMARY :

Catholic Charities St. Vincent’s ORR provides residential care and placement support to male unaccompanied minors ages 6 -17 in San Rafael, CA, following the guidelines set forth by the Office of Refugee Resettlement. This program provides a safe, nurturing, and supportive environment that serves the whole child through comprehensive medical and mental health care, nutrition, educational programming, counseling, legal assistance, case management, religious access, and age-appropriate acculturation and recreation.

With an emphasis on strengths- and evidence-based, client-centered, and trauma-informed care delivered by an experienced bilingual staff, we will provide a secure and enriching environment for all youth. An individualized service plan will move each child toward a successful, safe, and timely release and permanent home placement while building a robust support framework that will follow the child upon entering
their new community setting.

Reporting to the People and Culture Director, the People and Culture Advisor will be the HR Business partner for Saint Vincent’s ORR and execute all aspects of HR operations for the program.



ESSENTIAL DUTIES & RESPONSIBILITIES :

Duties and Responsibilities :

• Provide ongoing advisory services to managers and staff regarding various topics to support the growth and development of all staff and leadership.
• Develop strategies to identify talent; establish and conduct recruitment and hiring process for employees from collaborating with managers on crafting job descriptions to extending job offers.
• Recommend training and professional development to supervisors/managers to assist them in becoming successful leaders.
• Make appropriate professional development recommendations to supervisors/managers.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent development, talent management, and employment law.
• Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.
• Work closely with the program directors on their employee’s training needs, such as to ensure that employees meet Catholic Charities St. Vincent’s mandatory training requirements in compliance with CA Department of Health and Human Services, U.S. Office of Refugee Resettlement, and the Holy Family Institute policies.
• Develop training that utilizes appropriate instructional methods and techniques, including lectures, group discussion, role play, internet media, and audio-visual equipment.
• Develop standardized interview templates to ensure that all supervisors use consistent interviews in compliance with relevant employment laws and regulations.
• Attend mandatory training and other training to enhance professional development, participating in a minimum of 40 hours of required refresher training per calendar year.
• Engage new hires in meaningful training experiences, onboarding, and orientation, providing information about program policies and procedures and checking for understanding to prove competency.
• Support the Human Resources department in scheduling and planning new hire orientations and filling in as a substitute trainer, as needed.
• Conduct post-new hire training audits to ensure all employees completed the required training.
• Conduct monthly audits to ensure that existing employees meet annual re-training requirements.
• Ensure that CPR and CPI training is completed annually within one year of the last date in which the employee last completed them.
• Maintain compliance with ORR (Office of Refugee Resettlement) standards and ensures all aspects of hiring are properly documented.
• Maintain tracking of all training and professional development completed by all Agency employees.
• Assist the PAC Director in processing discipline and termination of employees in accordance with Agency policy.
• Design and conduct training on specific Human Resources topics (e.g., performance evaluations, targeted recruitment, compensation and benefits, employee and labor relations, employment and labor laws both federal and state, FMLA/CFRA, worker’s compensation, etc.)
• Assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement; direct and implement changes.
• Oversees and manages HR projects impacting HRIS.
• Maintain tracking of all training and professional development completed by all Agency employees.
• In coordination with the PAC Director, develop and present innovative and responsive labor negotiation proposals.
• Conduct a variety of organizational and operational studies; recommend modifications to human resources programs, policies, and procedures, as appropriate.
• Perform other related duties as assigned.
  

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Education & Experience : : :

• Bachelor’s degree related to human resources management, personnel administration, business or public administration, or industrial/labor relations required
• Minimum 3 years of experience in human resources, preferably in the health and human services industry.
• Proficiency in HRIS applications, including report generations and auditing.

• Experience investigating employee complaints and employee conduct preferred.
• Experience operating in a union environment preferred.
• Act 33/34 and FBI Clearance required.
• SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), or HRCI Certified Professional (PHR or SPHR) is preferred.
• Master’s Degree is preferred.

Knowledge, Skills & Abilities : : :

• Bilingual and able to read, write and speak Spanish proficiently is required
• Operations, services, and activities of a comprehensive human resources program.
• Strong presentation skills.
• Promote the professional image of the Agency through interpersonal interaction and appearance.
• Ability to develop and maintain professional, supportive relationships with all agency staff, volunteers, ORR, and the community.
• Knowledge of compensation and benefits.
• Knowledge of the CYF System, ORR, and HFI programs and policies.
• Knowledge of employee and labor relations and collective bargaining in the non-profit and public sector.
• Basic knowledge of employment laws and regulations.
• Knowledge of HRIS systems and reporting (UltiPro preferred).
• Knowledge of recruitment, selection, and classification best practices.
• Skill in tracking data on various aspects of the organization and running reports for analysis and modification of workplace policies, practices, etc.
• Knowledge of Equity (to include diversity and inclusion) principles and their relevance in all workplace functions and relationships.
• Ability to create and maintain good working relationships with internal and external constituents.
• Knowledge of onboarding best practices, training, motivation, and performance evaluation.
• Sound judgment and problem-solving skills.
• Ability to administer surveys, analyze data, and prepare reports and presentations accordingly.
• Ability to pay attention to detail.
• Ability to work independently and handle complex and confidential matters.
• Customer-focused attitude.
• Effective communication skills, both oral and written.
• General understanding of Worker’s Compensation.
• Demonstrates the necessary attitudes, knowledge, and skills to deliver culturally competent services and work effectively in cross-cultural situations.
• Self-starter with the ability to prioritize work efficiently and effectively.
  

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability, or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.