Job description

General Qualifications: Management or supervision experience desired. Provide oversight and management of buildings, grounds and equipment of both East bound and West bound Rest Areas on I40 in Cumberland County, TN. Must have organizational and communication skills, experience and/or knowledge of computers/internet/email and basic computer program skills. Must have basic plumbing, electrical and general maintenance and repair skills and abilities. Must be able to efficiently and effectively maintain labor and scheduling needs. Requires a valid driver license with the ability to obtain an “F” endorsement. Must be able to pass a criminal background check and Drug Screen. Must follow Hilltoppers, Inc. policies and procedures along with CMRA (Community Rehabilitation Agencies of Tennessee) requirements. Hilltoppers, Inc. is a subcontractor with CMRA, who in turn, is a contractor with the State of Tennessee therefore, there are three entities that oversee part or all of the I40 Rest Area operations. The Lead Attendant must be able to listen and respond appropriately and comprehensibly to all three entities however, Hilltoppers, Inc. is the employer of the Rest Area Supervisor, their relief supervisor and the Rest Area employees.

CMRA/Hilltoppers, Inc./State of TN DOT Requirements and Duties: The Rest Area Lead Attendant will not be assigned a “regular” attendant work shift and will be on call. The Rest Area Lead Attendant is expected to work during peak demands, when there will be a high volume of travelers at the Rest Areas. The Rest Area Lead Attendant will only work a shift in the case of emergencies. In this case, the designated relief second lead attendant/supervisor will be on “stand-by” in case of other emergencies.

The Rest Area Lead Attendant is responsible for staffing and scheduling the attendants to ensure clean, efficient and safe operation of the Rest Areas. The Rest Area Lead Attendant will pass along any important information to the attendants from shift to shift.

The Rest Area Lead Attendant is responsible for reporting all accidents and/or incidents involving Rest Area guests and/or vandalism to the proper parties/agencies.

The Rest Area Lead Attendant will carry the company cell phone at all times. The calls must be responded to within 30 but, no later than 1 hour. Must be able to receive calls from employees, Hilltoppers, Inc. and other State agencies 24/7.

The Rest Area Lead Attendant is responsible for training new employees with product information, procedure, maintenance of the Rest Areas and any training that may be required by Hilltoppers, Inc.

The Rest Area Lead Attendant is responsible for the safe/legal use and maintenance of the company provided vehicle. He/She will maintain a daily vehicle log and complete monthly inspections of the vehicle, the findings of which will be turned in monthly.

The Rest Area Lead Attendant is responsible for responding to any emergency situation that might happen pertaining to the safety of the visitors and employees at the Rest Areas.

The Rest Area Lead Attendant must preform inspections, document findings and ensure that all issues are addressed timely and appropriately.

This list is not considered to be all inclusive and a complete job description will be provided upon request.

Since 1975, HILLTOPPERS, Inc., an Equal Opportunity Non-Profit Organization, has been serving ADULTS with intellectual disabilities to be as independent as they are able and wish to be. Employment and Community First (ECF) Agency

Hilltoppers, Inc. has served the Cumberland County, TN community by offering specialized supports and services to adults with intellectual and developmental disabilities. It is our mission to promote each person's identity, rights, dignity, health, and wellness. It is our philosophy that all person's with disabilities have the same needs, hopes, desires, and feelings common to all people.

EOE. Employment and Community First (ECF) Provider Agency

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• On call

Work setting:

• Outdoor work

Education:

• High school or equivalent (Required)

Experience:

• Maintenance: 1 year (Required)
• Supervising: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Multiple Locations

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