Job description

Application Closing Date: March 31, 2023
Job Category: Social Services
Department: Housing & Support Services
Direct Reports: None
Seniority Level: Associate
FLSA Status: Non-Exempt
Travel: No

POSITION SUMMARY

Under the direction of the Manager of Housing Based Support Services, the ICMS Case Manager will be responsible for providing coordinated Case Management and Supportive Services for formerly homeless individuals diagnosed with special needs. The ICMS Case Manager will deliver services on-site to tenants who reside at our newly developed multi-unit permanent supportive housing complex. The Case Manager will also help link clients to services which include but not limited to life skills workshops, money management, educational attainment, access to health services, counseling, job training and placement opportunities and resident activity coordination

ESSENTIAL DUTIES & RESPONSIBILITIES

1. Work with each tenant to conduct an initial housing intake and needs assessment

2. Assist tenants in determining personal goals and plans to achieve such goals through the development of the Individual Service Plan (ISP)

3. Work with any pre-existing conditions and/or obstacles for clients to facilitate all housing related processes being completed in a timely fashion.

4. Conduct a minimum of two face-to-face contacts with each tenant monthly

5. Conduct quarterly meetings with each tenant to discuss tenant’s progress and accomplishments as evidenced by Individualized Stability Plans

6. Act as a liaison among the Property Manager, the property management company, the tenant, and the primary mental health provider to facilitate the communication of concerns that could jeopardize the tenant’s residency

7. Provide information and instruction to clients regarding Fair Housing, tenant rights and responsibilities, observation of rental agreement and property rules

8. Act as a liaison and coordinate linkage to services with numerous public social service agencies and community providers, assist in achieving and sustaining independence: employment and education/ training activities, money management counseling and legal and benefits counseling

9. Assist clients in obtaining rental assistance: move-in/eviction prevention services

10. Address tenant grievances, mediate resident disputes and resolve any issues with property management that might affect the client’s tenancy

11. Enforce housing rules in collaboration with property management

12. Work with Resident Services Coordinator to develop workshop opportunities on relevant topics including housekeeping, money management, parenting, daily living skills (including transportation, training in self-advocacy/community accessibility) needed to maintain housing and achieve independence

13. Data collection/entry into DHS CHAMP’s database to document client progress, assemble reports and evaluate program

14. Organization and management of client files

15. Monitor status of tenants who have moved into housing and prepare tenants who are deemed ready to transition to mainstream non-supportive housing

16. Comply with the directives as it relates to necessary documentation and reporting requirements as per the service contract

17. Compile and submit monthly progress reports to track the tenants’ residency status and the supportive services which have been provided to them

18. Uphold CRCD’s Mission Statement and 5 Year Strategic Plan

MINIMUM QUALIFICATIONS

1. 1-2 years of experience or related work and BA Degree

1. Experience working with youth experiencing homelessness and housing instability, and/or experience in foster care, probation, mental health systems.

2. Reliable, flexible team player who works well with minimal supervision, who has a good work ethic, and an ability to set and maintain personal boundaries.

3. Reliable transportation: valid driver's license, and car insurance as required by law, as appropriate.

4. Proficient in Microsoft Office suite required.

WORK ENVIRONMENT

1. On occasion walk or drive to different local sites throughout the day.

2. Regularly required to sit, stand, bend, and occasionally lift or carry up to 35 lbs.

3. Combination of field and office environment.

4. May necessitate working in busy and loud environments.

5. May be exposed to elements like cold, heat, dust, noise, and odor.

6. Work regularly in a community that is exposed to gang activity, substance use, homelessness, and high unemployment rates.

7. This is not a work-from-home position.

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

1. Encompass a “do whatever it takes approach” to serving our community

2. Always maintain a safe work environment and confidentiality.

3. Be proactive, creative, flexible in evaluating, researching & resolving issues

4. Organize & prioritize multiple activities to meet all external & internal deadlines

5. Maintain professional demeanor that reflects positively on the agency

6. Demonstrate respect and courtesy toward others

7. Able to thrive in a work environment emphasizing teamwork and collaboration.

8. Respond in a timely manner in all aspects of communication

9. Regular and prompt attendance in the office is required

10. Work with limited to minimum supervision

11. Perform other duties as assigned by your supervisor

CRCD is a mandatory vaccination employer for COVID-19 and its variants. CRCD requires that its employees be fully vaccinated as of their start date. If you require a medical or religious accommodation, we will engage in the interactive process with you. Proof of vaccination will be required prior to start. If we make you an offer and you are not yet vaccinated, we will accommodate a delay in start date.

All candidates are subject to pass background check conducted by Los Angeles County. CRCD is an Equal Opportunity Employer is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the EEO/ADA Coordinator. EEO /ADA Coordinator contact: Stacey Cabling (213) 743-6193

All candidates are subject to a criminal history check and meet CRCD’s criteria regarding criminal history.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA 90011: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.