Job description
General Responsibilities:
ESSENTIAL FUNCTIONS:
Core Technical Skills Required:
ESSENTIAL FUNCTIONS:
- Follow the Architecting process, which includes Life Cycle Methodologies, Design, Build and Transition of all new initiatives, which includes phase gates reviews for key stakeholders
- Maintains an understanding of all current and emerging Identity and Access Management & Identity Governance and Access technologies, open system standards, management technologies, and security risks as they relate to the support of Hertz infrastructure
- Identifies and assumes an ownership role of Identity and Access Management Infrastructure, project delivery and security management
- Provide leadership and act as a senior level mentor and provide support to technical personnel for any/all issues regarding design, implementation, education and support of Identity and Access Management infrastructure and availability
- Stays current on regional application and infrastructure projects to maintain effective availability and global consistency amongst regional infrastructure, integration, and configuration
- Gathers project/application requirements from customers and stakeholders
- Help define implementation roadmaps, support requirements and management infrastructure
- Develops, documents, and supports scripts required to deliver a variety of Identity synchronization solutions.
- Ensures that third party solutions integrating with IAM follow all Hertz standards
- Provides senior management and general staff with accurate and complete status information
- Sponsors, orchestrates, and implements technology pilots in order to evaluate emerging technologies and their applicability in support of Hertz business requirements and strategic goals.
- Acts as an internal consultant to all areas of Hertz IT in relation to Identity and Access Management
- Adheres to all current Change and Problem management policies and procedures
- Resolve escalated technical issues through debugging, research, and investigation
- Additional responsibilities include participation in support model, planning and organization of projects, tasks, and support initiatives that are assigned
Core Technical Skills Required:
- Minimum 5 to 10 years of relevant practical experience in Identity and Access Management production support of large-scale, global environments supporting over 20,000 users and globally diversified application authentication requirements.
- Expertise in Saviynt Identity Cloud platform including but not limited to configuring UAR, application access, and SOD
- Experience with Okta Identity Management Solutions and/or comparable industry solutions
- Knowledge of Web Services (REST/SOAP), Directories, etc.
- Possess a working knowledge and experience with Privilege Access Management solutions
- Possess a working knowledge and experience implementing role-based access
- Knowledge of Windows Server version 2012 and above, as well as Microsoft client operating systems
- Expertise in Active Directory (AD) and working knowledge of tools currently available to support AD
- Understanding of the following network protocols: LDAP, DNS, DHCP, RADIUS, TCP/IP
- Expertise with Office 365 integration and provisioning including Azure AD and AD Connect
- Experience with Java/J2EE, SQL knowledge , Unix Shell/Perl, VBScript and PowerShell
- Expertise with multi-factor or other extended authentication platforms
- Understanding of security concepts related to Public Key Infrastructures including Active Directory Certificate Services (AD CS)
- Understanding of Active Directory Group Policy Objects (GPO)
General Skills and Competencies Required:
- Bachelor’s degree in computer science or related field and/or equivalent experience
- Excellent English written and verbal communication skills
- 5+ years of experience supporting Identity and Access Management solutions
- Strong project management skills and global experience
- Strong technical and non-technical communication skills
- Ability to establish and maintain high levels of client trust and confidence
- A proven track record of driving the delivery of large, complex IAM projects
- Experience with the application of problem-solving methodologies to understand and solve challenging problem
- Ability to mentor staff in the use of analytical techniques
- Empathetic perspective on the customer point of view
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