NPPG has partnered exclusively with People*Strata on their search for Implementation Specialists. As the embedded talent team for NPPG, we provide white glove service throughout the candidate experience.

NPPG (https://www.nppg.com/https://www.nppg.com/) is an independent third-party administrator that offers employee benefits, retirement planning, actuarial consulting, and fiduciary services. We are currently looking to add several full-time Retirement Plan Implementation Specialists to our Implementation department in Shrewsbury, NJ. Our employees enjoy a collaborative culture, comprehensive benefits package, and opportunity for growth.

POSITION TITLE: Implementation Specialist (Retirement Plans)

POSITION LOCATION: Shrewsbury, New Jersey

PRIMARY RESPONSIBILITIES

• Process retirement plan paperwork
• Enter data using NPPG's proprietary database and plan administration system
• Process files by established deadlines
• Maintain clients' electronic and paper files
• Perform web-based and proprietary system administration
• Provide exemplary service to customers, addressing inquiries and resolving problems promptly
• Coordinate new account set up with provider(s)
• Complete, create, update, and submit reports and management logs
• Participate in special projects
• Collaborate with and assist teammates

REQUIRED QUALIFICATIONS

• Ability and willingness to work in the Shrewsbury, NJ office every day
• High school diploma or equivalent
• Minimum 1 year of administrative and/or customer service experience in an office environment
• Proficiency with Microsoft Word and Outlook
• Ability and willingness to occasionally work on weekends and/or late during the week, based on business needs
• Excellent verbal and written communication skills with the ability to establish rapport and provide quality customer service
• High level of organization and attention to detail
• Experience successfully managing time, setting priorities, and meeting deadlines

PREFERRED QUALIFICATIONS

• Associates degree in business, accounting, or another relevant field
• Experience working for a third-party employee benefit and retirement planning administrator
• Proficiency in and/or experience processing retirement plans
• Experience with Relius Administration System or a similar tool
• Intermediate proficiency with Microsoft Excel

NPPG is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic as outlined by federal, state, and/or local laws.