Import Export Logistics Specialist

Location: Plymouth, MN

The Import Export Logistics Specialist will be responsible for daily logistics and administrative functions related to the execution of logistics workflows, international and domestic transportation logistics, and customer requirements. The role will be carried out in compliance with the rules and regulations of the Department of Transportation, the International Air Transport Organization, the International Maritime Organization, International Export/Import Customs Regulations and service agreements. In this role you will:

• Ensure smooth and efficient import and export operations
• Receive orders/bookings from customers
• Communicate proactively with customers on shipment status
• Resolve issues regarding cargo shortage/ damage/ claims
• Maintain data in systems and operational processes, including but not limited to IFS, Agile, etc.
• Classify all imported parts under the Harmonized Tariff System (HTS)
• Work with various data sources, technical experts, engineers, product, and sourcing managers in company locations to obtain and interpret the data (including specification documents, schematics, product descriptions, and other technical data) necessary for accurate classification.
• Support export shipments by ensuring shipping documents are accurate, and filings are correct and timely.
• Interface with FedEx and UPS to provide support for the clearance of goods, and to resolve problems or answer questions concerning import shipments.
• Work with Import - Export Compliance Manager as needed, to prepare responses to Customs requests and notices in a timely fashion.
• Work with customs brokers – DSV, DHL, UPS, & FEDEX - to address any Partner Government Agency flags as needed and to escalate when necessary to the Compliance team.
• Support for exhibition, hotel logistics and project shipments
• Work collaboratively with the brokers and carriers to provide timely and efficient service to customers.
• Provides customer service via email and telephone correspondence to address questions and concerns.
• Prepare price quotes on domestic/international freight
• Coordinate with internal/external customers regarding freight clearance instruction, type of Bill of Entry and prepare documentation for customs clearance
• Prepare necessary documents for domestic/international shipments.
• Research and resolve day-to-day operational issues as appropriate.
• Ensure customer needs are consistently met and assist to resolve inquiries. Provide information to customers regarding arrival, delivery, and shipment status.
• Coordinate with internal/external customers to ensure delivery requirements are met.
• Coordinate with preferred carriers to ensure timely deliveries. Track, trace, and update the status of shipments daily.
• Review and assign product descriptions and technical data to determine import/export classification in accordance with the Harmonized Tariff Schedule (HTS)
• Performs periodic internal import/export audits to ensure compliance with U.S. regulatory requirements.
• Expedite clearance and delivery to exceed customer requirements
• Maintaining good relationships with various vendors such as carriers, brokers, etc.
• Ensure accurate, timely processing of Freight Invoices paid to Transportation Service providers. Focus on accuracy and General Ledger Coding and related process improvement
• Resolve routine Global Transportation issues with Logistics, Customer Service, Sales, Procurement, or/and Business Units, Project Management, Demand Planning and Manufacturing to achieve committed deliveries to customers (external and internal)
• Complete routine day to day resolution-interactions with transportation vendors.
• Maintain Global logistics Reports
• Maintain freight loss damage logs and file insurance claims; resolve insurance and carrier disputes to process settlements
• Support drop-shipment logistics for contract manufacturing shipments
• Verify all customer instructions are complete and necessary permits/ licenses are in place as needed to meet country requirements.
• Create the required Export documents for international orders.
• Create Certificate of Origins when requested by the customer.

Minimum Qualifications:

• 
  Requires HS diploma, 2-year business degree desirable, or the equivalent combination of education and work experience. Requires 2-4 years work experience with international shipping, customs, import/export, trade/compliance, including knowledge and proficiency with Harmonized Tariff Schedule (HTS) codes.
• Prior work experience with import entry audits is desirable.
• Familiarity with incoterms is strongly preferred.
• Previous experiences in logistics, customer service, logistics specialist, transportation, and import/export regulations.
• Experience with Electronic Export Information (EEI) filings via the ACE Secure Data Portal.[MR1]
• This position requires strong attention to detail and highly developed multitasking skills. The ideal candidate will have the ability to operate within a fast-paced culture and be able to work and drive productivity independently. Strong analytical, problem solving and organization skills as well as excellent communication skills (written and verbal) are essential.
• Intermediate level proficiency in MS Excel and Word.

Lantronix offers a highly competitive Compensation & Benefits Package.

Lantronix is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, military/veteran status or other characteristics protected by law.

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