Job description

Home Instead, Orange, is seeking a caring and compassionate In-Home Senior Care Service and Scheduling Coordinator (Scheduling, Assisting with Recruiting/Interviewing, and Compliance) to join its growing team. The anticipated pay range is $21.00 - $25.00 per hour depending on experience.

Home Care Service Coordinator/Scheduler Job Description: You like solving tough puzzles, you’re meticulously organized, and you love people. Not to mention you’re happiest when you can see that your work is bringing happiness to other people. You want a job that lets you work with people but also use your talents for organization and planning. The care coordinator is one of the most important roles in our business, and if this described you, we want to meet you.

Responsibilities: - Coordinate scheduling of client visits in our software system- Be a focal point of communication with caregivers and clients- Match the right caregivers to the right clients - Be responsible for the well-being of both the clients and the caregivers- Keep caregivers’ schedules full while fulfilling the requirements of client care plans- Assist with HR functions such as hiring/recruiting, files, and orientation

Requirements: - Strong problem-solving skills- A “people-person” who’s able to remain pleasant and considerate under stress- Meticulous attention to detail- Willingness to learn quickly and continually- Prior experience in a fast-paced administrative role preferred but not required- Prior experience as an in-home caregiver is a major plus.

As a Home Care Coordinator, you will be responsible for overseeing all office functions related to scheduling, onboarding, compliance, and general administrative tasks. You will be scheduling up to 60, mostly part-time employees, throughout the week in our WellSky system. You will also assist our recruiter with hiring and training new caregivers, overseeing and updating daily timecards, managing phone calls, demonstrating amazing customer service, and responding to client needs. We are looking for someone that possesses strong administrative skills and is willing and able to wear many hats and go the extra mile.

Applicants must be able to pass background screening with satisfactory results. Be open to paid rotating on-call phone responsibilities. Office phones are forwarded to an on call emergency line during evenings and weekends, and office employees are assigned as on call backup in case of emergencies. There are typically not more than 2-4 calls each day that occur outside of regular hours. Our on-call phone rotation will be shared between office employees. The candidate will work a full-time schedule. Must be proficient in Word, Excel, and other Microsoft applications as well as a moderate email load.

Prior Home Care experience is strongly preferred. Experience with VA programs, long-term care insurance, and other home care billing programs is helpful. Experience staffing and scheduling at least 45-55 employees is a must (using scheduling software).

Benefits of working for Home Instead:

• Company Sponsored Medical, Dental and Vision for Qualified Employees
• 401K Savings Plan
• Paid Vacation & Sick Time
• Advancement Opportunities
• Referral Program $
• We embody a great culture where our management team are available to support you 24 hours a day

The company will provide cellular phones and computers along with vacation and sick days. Included is 401K, company sponsored health insurance, vision and dental. Definite advancement opportunities for the right individual as we are a growing company.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Instead Corporate.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Orange, CA 92867: Reliably commute or planning to relocate before starting work (Required)

Experience:

• In-Home Senior Care Scheduling and Service Coordination: 2 years (Preferred)

Work Location: In person

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