Job description

Are you looking for a change? Do you want to work for a company that actually cares about you? As a family-owned company, our mission is always to take pride in our work while treating our customers and most importantly employees with the utmost respect. Our Customer Service Representatives are the “face” of the company and the first interaction most people have with us.

We're looking to bring on someone who LOVES to engage with people and LIVES our Core Values:

Our Core Values:

• FAMILY: Family is loving and supporting one another even when it’s not easy to do so. Every employee at Green’s is a member of the family. We support each other through the hard times and the good. We help each other grow to be the best that we can be. As each member of our family grows and becomes better, the Family as a whole becomes better.
• CHAMPION LEADERSHIP: Leaders help themselves and others to do the right things. They set direction, build an inspiring vision, and create something new. Leadership is about mapping out where you need to go to win as a team or an organization.
• ATTENTION TO DETAIL: This is achieved by thoroughness and accuracy when accomplishing a task, through concern for all the areas involved.
• INTEGRITY: This is the practice of being honest and showing a consistent and uncompromising adherence to strong moral and ethical principles and values.
• PROFESSIONALISM: In order to succeed and move ahead, you need to demonstrate professionalism. Professionalism does not mean wearing a suit or carrying a briefcase; rather, it means conducting oneself with responsibility, integrity, accountability, and excellence. It means communicating effectively and appropriately and always finding a way to be productive.
• PEOPLE DRIVEN: People-driven leaders put people at the center of everything they do. They embrace the power of engagement, attracting, developing, and retaining happy and successful people. Above all, they champion a new way of thinking best described as People Success.
• PROFITABILITY: Profitability is closely related to profit – but with one key difference. While profit is an absolute amount, profitability is a relative one. Profitability is a measurement of efficiency – and ultimately, success or failure.

Here are some of the perks to enjoy with a job at Green’s Lawncare & Property Services:

• NO NIGHTS OR WEEKENDS!
• Full Time (40 hours a week)
• Paid Time OFF
• Clearly defined career ladder within the company
• Paid Weekly, direct deposit
• Paid Holiday
• Paid Training, experience our robust training program
• Paid Relevant Tuition*
• 6 Free Lawn Treatment Applications
• Dream Manager Program (recently added)
• Company supported charity work – GreenCare for Troops
• 4 Company Events/year (things like Kings Island, Pinheads, Top Golf, Cookouts, Annual Camping Trip)
• Proud to be part of a Family oriented culture focused on safety and education.

If these things resonate with you, we encourage you to apply as you are the person we are looking for. We are looking to hire AMAZING people to be part of our family, our culture, our DNA.

Skill set and educational requirements:

• Minimum 1-2 year of sales and/or customer service experience
• A high school diploma, or GED
• Possess excellent written and verbal skills

• Strong ability to multitask
• Strong follow through
• Enjoys speaking on the phone.
• Proficient in Google Documents (Sheets, Doc’s, Drive)
• Proficient in, or able to learn the Green industry software
• Proficient in typing and must be capable of typing at least 40 WPM
• Able to represent the company in a courteous and professional manner
• Understands company structure and knows key personnel for directing telephone inquiries.

Success Factors:

• Is a professional, polite individual with a pleasant demeanor who likes to help
• Requires minimal supervision
• Self Motivated
• Able to deal with difficult clients, over the phone and email
• Is a problem solver, and who can think on their feet, and outside of the box, but knows to not give false information
• Is neat, organized, punctual, and detail oriented
• Is able to follow through without intervention

Job Type: Full-time

Pay: Up to $17.00 per hour

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person

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