Inside Sales Account Manager

Full Time
Roswell, GA 30076
Posted
Job description

You’re raising the stakes for your career to do more. Learn more. Impact more. Here, your innovation, ideas, and technical curiosity will help us deliver better care for billions of people worldwide. You’ll put your professional expertise, talent, and drive to work by building and managing the technology behind our portfolio of iconic brands.

As an Inside Sales Account Manager, you'll sell branded towel, tissue, PPE, and manufactured wiper products of KLEENEX®, SCOTT®, COTTONELLE®, KLEENGUARD, and WypAll B2B to the Office Building, Healthcare, Education, Lodging, Manufacturing, and other end user markets. You'll also prospect, warm and cold call to identify end user needs and create new sales growth for our billion-dollar brands.

Key Accountabilities:

  • Achieve KCP net sales and profitability objectives in a designated territory, by developing new relationships with local and regional-specific End Users

  • Use technical product and platform knowledge and functional support skills, to develop and execute business strategies and initiatives, realize product category volume and profitability objectives, generate new business, and create an exceptional customer experience using advanced remote/digital selling skills

  • Execute Business Plans and drive top line growth with new End User customers

  • Ensures an exceptional customer experience, for potential new End User partners, as a trusted advisor by engaging end users to understand their business needs, share insights, promote innovation, and build/maintain an active opportunity pipeline

  • Ongoing collaboration with outside sales professionals to drive end user growth and customer loyalty

  • Engages end user contacts to generate new account opportunities and collaborates with distributor sales team to meet growth goals for new business

  • Creates awareness and demand for products and platforms, and builds customer capability, through virtual training webinars and joint calls

  • Retains current business, improves and upgrades current product mix and launches new product and platform innovation with key end users

  • Collaborates across region and channel teams to achieve targeted profitability, growth and retain goals

  • Acts as a single customer contact for product recommendation, policy application, sample requests and value-added support

  • Achieve sales & operational objectives of Inside Sales Team

  • Performance and Capability Enhancement Responsibilities

  • Participates in KCP Sales and development programs/meetings to ensure end users have up-to-date knowledge on KCP products, programs and platforms

  • Proactively seeks feedback and guidance from team leader, peers, customers and cross-functional team mates

  • Updates and maintains territory performance through effective use of CRM and reporting tools

  • Embraces and models One K-C behaviors and Culture of Accountability

  • Able to articulate and support the Inside Sales and KCP strategic business plan, vision and objectives


Required:

  • 1+ years of inside sales experience or customer service

  • Proven experience in using CRM software and other common computer software such as Power Point, MS Word , Outlook and MS Excel

  • Business and Financial Acumen

  • Solid phone presence and communication skills

  • Phone selling and customer management skills

  • Well-developed collaboration and communication skills

  • Business Planning and Tactical Execution. Including profitability scenario analysis, setting sales strategy and driving initiatives

  • Building and managing internal and external customer relationships

  • Building a Business Case and problem solving skills

  • Effective negotiating and conflict resolution skills

  • Conduct virtual webinars and training sessions

Preferred:

  • Proven track record of exceeding sales targets and financial metrics

  • B2B and/or end user/distribution experience a plus but not required

  • Work independently to create and drive compelling strategic business plans while working in a team-selling environment

  • Demonstrated success in managing sales opportunity pipelines and lead management

  • Communicating across organizational teams and functions to drive results and customer satisfaction

  • Knowledge of distribution channels and targeted segments (Manufacturing, Offices, Healthcare)

  • Identifying problems and trends, drawing connections between data, and resourcefully taking action to solve problems and drive results

  • Ability to explain and articulate relevant business and technical trends to internal and external customers

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. 25% of people in the world use Kimberly-Clark products every day, and it takes the best people to make that happen.

We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform, especially when it comes to product and process innovation. Our customers are always looking for new and better. Our competitors won’t stop evolving. And our communities demand responsible corporate practices. We need bold, transformative ideas from people who can turn them into reality. That means there’s no time like the present to make an impact at Kimberly-Clark. It’s all here for you at Kimberly-Clark.

About You

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development.


You love what you do, especially when your work makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

We always ask, “How can we improve this?” and we’re looking for like-minded people. This is one business that’s not chained to the status quo. “Good enough” isn’t good enough here. We stay ahead by keeping on top of trends, recognizing market gaps and looking to fill those gaps in ways that give us an advantage. In our diverse workforce, we encourage and guide each other to explore new ground, glad for the unique perspectives and skills every person brings. Join us in our rewarding and profitable journey.

Total Benefits

Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.

Great support for good health with medical, dental, and vision coverage options. No waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, check out the careers website. You’ll want to review this and come prepared with relevant questions if and when you pass GO and begin interviews.

And finally, the fine print…

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. This position is subject to drug and alcohol testing, including pre-employment testing.

Travel may include less than 10% of work time. Travel may also include travel via aircrafts and motor vehicles to various locations, if applicable. Varying working conditions may include prolonged sitting, typing and viewing computer/laptop screens, along with occasional bending, reaching, lifting, carrying, climbing, twisting, stooping, walking and standing.

#LI-remote

Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 or kcchrprod@service-now.com for assistance. You must include the six digit Job # with your request.

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