Job description

Currently seeking a Sales Support Specialist in the Brattleboro, VT area. This is a full-time, first shift position offering $20/hour.

Job Duties:

• Provides daily comprehensive support to sales representatives and managers by resolving internal/external service issues, and providing accurate, timely and sensitive responses.
• Initiates actions to resolve customer concerns and issues through communication with internal staff.
• Works with and maintains a strong and effective partnership with the sales team to ensure satisfactory resolution of customer concerns and establishing service priorities when necessary.
• Uses time effectively, prioritizing work to meet deadlines while working with colleagues in an efficient and thoughtful manner.
• Attends all sales meetings.
• Provides back up to sales representatives when required.
• Completes general office duties, to include, but not limited to, data entry, filing and support activities as requested or assigned by the Sales Manager.
• Reviews and revises the Sales Order Tracking Spreadsheet once per month, by deleting completed orders that have been closed and shipped.
• Provides list of orders on credit hold at each sales meeting.
• Answers incoming sales calls and transfers calls within the Sales Department, by routing qualified opportunities to the appropriate sales representatives for further development and closing.
• Processes and inputs all new sales leads in the sales-lead-tracking-spreadsheet.
• Assists in managing correspondence between the sales team and their clients, when necessary and in the most professional manner.
• Works with offsite sales representatives to print and manage in-house sales order documents, including the distribution of these documents, as well as the filing.
• Assists customers in resolving sales related issues in a timely manner.
• When necessary, escalates issues to managers or other departments for resolution.
• Reviews pending orders that are within 1 to 2 weeks of the scheduled shipment date, to make sure orders are on track and on time, by communicating with the Planning Department.
• Continuing Education is gained by learning about the products and processes, and by keeping up with any new trends in our industry.

Job Requirements:

• High school diploma or general education degree (GED), or six months related experience and/or training in a manufacturing environment.
• Strong organizational and follow up skills.
• Eye for detail.
• Professional presentation and attitude.
• Ability to maintain focus while working individually.
• Strong time management skills.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Excellent phone etiquette.
• Excellent verbal communication skills.
• Punctual.
• Able to work with minimum supervision.
• Should be customer service driven.
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Able to multi-task.

Hours: Monday – Friday 9:00am – 5:00pm

J24256

Job Type: Full-time

Pay: $20.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: One location

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.