• Add to and elevate the current office culture with a friendly, upbeat, and team-dedicated personality ready to learn and rise to a new challenge.
• Top priority is to nurture leads, close sales, and achieve sales quotas.
• Engage prospective customers by connecting with incoming leads via website, email, phone, social media and other customer facing software by answering questions, educating, navigating on our website and/or in the display yard, and identifying the sales opportunity based on the Qualifying Lead Questions and the answers supplied.
• Manage large amounts of inbound calls and emails in a timely but nurturing manner and shift tasks quickly and efficiently.
• Create, revise, and maintain prospective lead and customer accounts by recording account information including contact information and customer payments and deposits using our in-house system - SAP Business One CRM/ERP.
• Assist management in the R&D of potential new products/services and/or boosting current products/services by collecting and logging lead/customer feedback and analyzing customer needs.
• Continue to evolve and grow by keeping up to date with company, product, service, and industry information, policies, and process.
• Contribute to team effort by accomplishing related results as needed.
• Some weekends required with a willingness to be open to a flexible schedule for the right candidate.

• Sales experience preferred but will train the right candidate who has customer service experience.
• Excellent written and verbal communication skills.
• Strong, professional phone skills and presence with the ability to juggle dozens of calls per day.
• Product and applicable market knowledge are a plus.
• Ability to understand and achieve target goals on an individual, team, and company level.
• Quality focus, problem solving, and documentation skills.
• Data entry skills – TYPING IS A MUST.
• Working knowledge of computer applications including MSExcel, MSWord, Adobe PDF Reader, and Internet.
• Use of appreciative and comprehensive listening skills necessary to critically think and evaluate what you have heard.
• Ability to multi-task with quick shifts in direction and solid organization skills with little to no supervision.

• Minimum 2 years previous Customer Service and Sales experience.
• Industry knowledge is a plus but not required.
• Some college preferred or equivalent Sales experience.

• Compensation: $17-19 hourly wage TBD based on experience and skills. Plus eligible for monthly commissions and bonuses. Commission / bonus structure outlined separately.
• Health Insurance: $250 company contribution each month toward your enrollment in one of our 3 available Blue Edge Business plans. HSA option available.
• Vision and Dental plans available with payroll deduction.
• Retirement: matching 401(k).
• Paid Time Off: Paid Holidays, Paid Birthday, Vacation (a.k.a. earned sick pay), and PTO Awards.
• Wellness Incentive: $200/calendar year.
• Life Event Contribution: $100 per positive event (i.e., have or adopt a child, buy your first home…).
• Travel Stipend: for qualifying employees who work a minimum average of 30 hours each week on-site in South Londonderry, VT who travel further than 30 miles one way each workday – up to $50/week.
• Snow Tire Assistance Program for qualifying employees who work a minimum average of 30 hours each week here on-site in South Londonderry, VT.
• Discounts on JCS Products including kits, buildings, materials, etc.
• JCS Swag when available: hats, hoodies, sweatshirts, etc.

Originally based out of Jamaica, Vermont, Jamaica Cottage Shop, Inc. is a privately held manufacturing company founded in 1995 and acquired by WHS Homes owner Bill Silverstein in 2021. With a humble start and wide support from the local community, we went from a one man show to being a premier B2C direct distributor of fine post and beam buildings including storage sheds, cottages, tiny homes, garages, garden greenhouses, woodsheds, combination-use buildings, & more.