Job description
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Evaluate the accuracy and quality of each inspection report by reviewing inspection checklist ratings, comments, videos, photographs & fluid sample results. Assure listings categories and descriptions are aligned to company/industry standards for effective search and customer identification.
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Verify key equipment data (serial number / VIN, hours / miles, machine-level and / or emission-related certifications, fluid sample data, etc.) for typos or other inaccuracies. Ensure that “wordsmithing” of comments and other text is consistent and professional across reports.
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Provide leadership and guidance for inspection related support to regional sales territories.
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Communicate with field inspectors and set daily priorities for junior staffers to promote effective quality control processing.
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Develop training content, expand operational work capacity and execute alternative tasks as needed.
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Perform field inspections & provide developmental input for enhanced inspection products.
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Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
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High School Diploma required. College degree preferred.
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Accreditations to support industry specific experience are a plus.
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6+ years of industry specific or on the job experience within IronPlanet Inspection Services.
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Daily prioritization for effective sale processing
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Inspection inventory management and processing efficiency techniques
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Measuring quality of field inspectors for follow up training and support
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Navigate technical support for field inspector and inspection application issues
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Identify, communicate, and resolve quality control issues
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Actively compare inspection checklist photos with ratings and comments for accuracy and consistency
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Provide technical support and path resolution to inspectors that experience inspection app complications
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Navigate unique sale and product integration features
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Base salary + paid overtime
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Comprehensive medical and dental benefits
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401(K) with company match
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Ongoing training, professional development and tuition reimbursement.
Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.
If you require any accommodations, please send an email to: careers@rbauction.com.
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