Job description
Do you love to care for patients in a warm and welcoming environment?
Gastro Health is currently looking for an enthusiastic Insurance Verification Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours –day shift, no nights or weekends! And we enjoy paid holidays per year plus paid time off.
This role will serve to support day to day insurance verification activities. Insurance verification is an essential part of our Revenue Cycle process and has a heavy impact on claims processing and payment. It is critical to gain accurate information on coverage details from insurance payers to ensure a successful insurance flow from representative to collection of payment.
Duties/ Responsibilities:
- Responsible for validating insurance coverage information for the patient in their quest to access medical care.
- Contact private insurance companies where patients have accounts, Medicare, and Medicaid, to verify and obtain information concerning insurance benefits to determine coverage vs. out-of-pocket costs
- Determine if patients insurance is compatible with their company's health-care programs or not, and if it does, they work with the patient in getting maximum benefits from the program
- Update and file medical records and insurance reports
- Data Entry
- Answer phones
- One or two years of experience working in a hospital admission, doctors office, pharmacy or billing setting
- Have working knowledge of CPT and ICD-10 code sets
- Excellent time management skills and ability to multi-task and prioritize work
- Social perceptiveness and service-oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Patient check in
Job Qualifications
Education: High school diploma
Experience level:
1 to 2 years of Medical experience in customer focus and/or related clinical environment; Good Verbal Communication, Professionalism, Confidentiality, Medical Teamwork. Knowledge with insurance verification, electronic medical records, insurance terminology, and medical office processes required.
- Previous experience working in an administrative Insurance Verification setting
- Ability to interact with patients, medical and administrative staff and the public effectively.
- Knowledge of insurance verification process, electronic health systems and medical practice management systems
- Ability to use other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment.
- Skill in customer service and ability to maintain professional attitude.
- Excellent verbal and written communication skills
- Ability to multi-task, manage details and organize efficiently and effectively.
Essential Duties:
- Sitting 100%
- Data Entry (input patient info) 50%
- Telephone usage (with patients, providers) 50%
Gastro Health is the largest gastroenterology multi-specialty group in the country. We are over 300 physicians strong with over 100 locations throughout the nation, including Florida, Alabama, Ohio, Maryland, Washington, Virginia, and Massachusetts. We employ the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. Gastro Health is always looking for talented individuals who share our mission to provide outstanding medical care and an exceptional healthcare experience.
Meet our team: Olympia Team (https://olygastro.com/providers)
We offer a comprehensive benefits package to our eligible employees, which includes: Cigna healthcare, dental, vision, life insurance, 401k, profit-sharing, short & long-term disability, HSA, FSA, and PTO plus paid holidays.
Plus:
- This position offers a great work/life balance!
- We are growing rapidly and support internal advancement
- We offer competitive compensation
Benefits:
- 401(k) retirement plan
- Profit-Sharing
- Health, Dental, Vision Insurance
- HSA/HRA employer contributions
- FSA
- Employee/Dependent Life Insurance
- Short Term and Long-Term Disability Insurance
- EAP (Employee Assistance Program)
- Accidental, Critical Illness, Hospital Indemnity Insurance
- Pet Insurance
- Identity Theft Insurance
- Legal Insurance
- Paid Time Off (PTO)
COVID-19 considerations:
Mask worn while on-premise until further notice, and hand sanitizing stations throughout the building
Gastro Health is proud to be an Equal Opportunity Employer. Gastro Health does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
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