Who We Are:

Radiant has been serving central Texas since 1999 with locations in both Austin and San Antonio. Our other locations reside in Denver, Co and Spokane, WA. We only hire the highest skilled, most reliable employees in the industry. Not only are our employees knowledgeable and courteous, but they're all-around great folks who will go out of their way to make sure that our customers are taken care of. Solving problems for our customers, doing the job right, and standing by all of our work 100% - it's just what we do.

Job Description:

Serve as the liaison between the Dispatch and Accounting departments to maintain excellence with our invoices and data entry. Support the Dispatch team to ensure continued 5 star service for technicians and customers. Someone successful in this role will possess strong attention to detail, loves accounting/bookkeeping responsibilities and is task oriented.

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Responsibilities:

• Perform invoice review on all service jobs that are run daily, jobs from the previous day need to be closed by 8:30am the next day.
• Heavy invoice reconciliation
• Ensure that the sales and revenue data is accurate according to workflow in Service Titan
• Invoice amendment through an existing request platform for all departments, company wide
• Technician commission management for the service departments, this includes using our software as well as updating spreadsheets weekly
• Handle all inquiries and communication from the accounting department to the dispatch department
• Collaborate and align with the Lead Dispatcher in their respective departments to accomplish team goals
• All other duties as assigned by leadership

Requirements:

• HS Diploma/GED
• 1+ years of high volume invoice reconciliation required
• 1+ years of bookkeeping/accounting experience highly preferred
• 1+ years of trade/industry related invoice reconciliation experience, highly preferred
• 1+ years of Service Titan experience preferred
• Experience with Microsoft Office - Word & Excel
• Passionate about the Radiant brand and core values
• Ability to take ownership of responsibilities and work independently
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Communication, Oral & Written - Ability to communicate effectively with others using the spoken word and in writing clearly and concisely
• Accountability - Ability to accept responsibility and account for his/her actions.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.

Benefits:

• Hourly Pay $20-$24
• Work from home; expected to stay a remote position. Devices Provided.
• Full Benefits: Medical, Dental, and Vision (Oh my!)
• Company-Paid Life Insurance
• Retirement Saving: We help set you up a 401(k) with company matching.
• Stability: We've been in business since 1999, and we're only getting better!
• Team-Focused Work Environment
• Ongoing Professional and Personal Development Training Opportunities: Both in-house and across the country.
• Fun! We're a little goofy, and no one here is above a little "toilet humor" (Check out our Instagram to see what we mean: https://www.instagram.com/call_radiant/)
• Community Focus: We are dedicated to serving our customers as well as the greater good by contributing to both local and global cause