As an Enterprise Project Management Office (EPMO) Business Analyst Manager, you will be responsible for leading a team of Business Analysts & Product Owners within the IT EPMO, focused on close business partnerships across the Enterprise to deliver high-value strategic technology solutions. This role ensures clear and consistent transition of process & solution knowledge to operational (Run the Business) teams. Partners across IT leadership to create standards in process, policies & procedures.

The incumbent in this position is expected to model the following practices daily: 1) Demonstrates alignment with the company's mission and core business values; 2) Collaborates with key internal/external resources; 3) Participates in ongoing self- development.

Essential Functions:

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Develops and manages Business Analyst processes for supporting projects through the process of scoping, sizing/estimating, planning and value
• Delivers efficient, quality, and modernized strategic technology solutions to the enterprise, to be supported by operational teams.
• Creates, leads, and executes advancements in Business Excellence principles, methodologies, and best practices which produce high impact business results through project delivery.
• Facilitates sessions with requesting stakeholders and Demand Discovery team members to document high-level requirements for sizing and/or SOW content. Partners in building business case / Return on Investment (ROI) for Executive Summaries used in the project approval, prioritization & planning processes.
• Coordinates with Product Management resources to ensure Technology and Product roadmaps are in Coordinates across IT teams to ensure proposed solutions are aligned with HOLT Technology & Architecture standards.
• Coordinates and Drafts project sizing estimates and/or advises Demand Management team of sizing factors.
• Participates in Demand Management Request for Proposal (RFP) process in partnership with Procurement & Legal team members for vendor selection on technology projects.
• Ensures selected vendor/technology meets relevant business and technical
• Participates and/or leads team members assigned to projects teams in ensuring that technology solutions meet defined requirements, including analysis, testing, documentation, and training. Creates and manages high-quality, consistent project documentation.
• In partnership with Change Adoption, develops pre/post measurement metrics for solution delivery, and release metrics (ROI, Key Performance Indicators [KPIs])
• Ensures clear and consistent transition of process & solution knowledge to operational (Run the Business) teams.
• Collaborates with IT leadership across multiple teams to create standards in process, policies & procedures.
• Complies with all company policies, procedures, and standards
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Experience with Business Analyst and Product Owner roles & duties, and team leadership roles
• Demonstrates a practical sense and ability to build strong partnerships in a dynamic, diverse, and collaborative team environment with changing and fluid needs
• Able to effectively work and negotiate with Senior Executives and Product Owner/Manager roles on strategy, standards, and technology requirements
• Strong critical thinking and analytical skills with the ability to translate complex concepts, models, and analysis into understandable business and technology terms
• Superior team and interpersonal skills - need to work effectively with executives and stakeholders across the Enterprise
• Solid understanding of business unit operations and key functional processes is required
• Strong verbal and written communication skills needed to effectively convey key concepts across the Enterprise
• Proficient in Microsoft tools (Word, Excel, PowerPoint) and other project management software tools

Education and Experience:

• High School diploma or equivalent required; 4-year college degree from an accredited university with emphasis in Business or equivalent industry experience preferred
• 5 years of experience in Business Analyst role with at least 2 years in leadership, working with executives, cross-functional teams, internal and external stakeholders, and coordinating people and resources preferred

Supervisory Responsibilities:

Responsibilities include, but are not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and developing; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel:

• 5-10% and overnight travel may be expected.
• Valid driver’s license required.

Physical Requirements:

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets,
• This role frequently communicates with others, must be able to exchange accurate information in these situations.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Work Environment:

• Works primarily in a professional office environment.
• Frequently works at fast pace with unscheduled interruptions.

Disclaimer:

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)