Posting Title

IT Business Systems Analyst Senior (Identity and Access Management Lead)

Job Requisition Number

AE503163

Position Number

109775

Job Type

Full-Time

Division Name

Information Technology

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited college or with major course work in a field related to the job plus two (2) years of experience.
• Experience may substitute for education for up to (4) years

• None.

Notes to Applicants

Duties

• Facilitates the use of technology-based tools or methodologies to review, design and/or implement products and services to provide a strong IAM process that balances access with compliance and confidentiality according to existing AE regulatory and compliance policies
• Identifies and evaluates complex business and technology risks, internal controls that mitigate risks, and related opportunities for internal control improvement
• Identifies the broader impact of current decisions related to user access, data access and information security.

• Aligns IAM processes across the organization, and develops and documents standards for organizational use
• Envisions business outcomes and facilitates alignment with them
• Understands business and information technology management processes and demonstrates advanced understanding of business processes, internal control risk management, IT controls and related standards
• Fosters an understanding of the need for and application of the IAM system, and facilitates decision making with the business users
• Identifies opportunities to improve engagement with the business units
  

Desired Skills and Knowledge:

• Knowledge of agile development techniques and secure software development life cycle.
• Can translate security-related matters into business terms that are clear and understandable to executives
• Can deliver under tight deadlines
• Thinks outside the box when designing systems and solutions
• Can think strategically and incorporate business needs into technical roadmaps
• Strong problem-solving and trouble-shooting skills
• Can manage projects and execute on those objectives
• Has the ability to interface with, and gain the respect of, stakeholders at all levels and roles in the company
• Is a confident, energetic self-starter, with strong interpersonal skills
• Has good judgment, a sense of urgency and has demonstrated commitment to high standards of ethics, regulatory compliance, customer service and business integrity
• Exceptional customer service, interpersonal, presentation, and communication skills required to interact effectively with all levels of the organization and external contacts.
• Good understanding of the services, customer dependencies, the IT infrastructure components, and the service development life cycle.
• Understanding of the needs, objectives, and constraints of ITSM operations and management
• Ability to manage expectations and priorities.
• Ability to work flexible schedules to meet job requirements; requires occasional after-hours support
• Ability to travel to more than one work location

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
• This position requires a criminal background investigation.
• Your skill level in some of the competency areas for this job will be assessed through skills testing.

Pay Range

Commensurate

Hours

Monday through Friday.
Supporting 8:00 a.m. to 5:00 p.m. activity – 40 Hour Work Week.
May work evenings, weekends or holidays. Schedule may change based on business need.

Job Close Date

05/29/2023

Type of Posting

External

Department

Austin Energy

Regular/Temporary

Regular

Grant Funded or Pooled Position

Not Applicable

Category

Professional

Location

Austin, TX 78723 - Currently teleworking

Preferred Qualifications

• Experience with Identity and Access Management (IAM) concepts such as single sign-on (SSO), data management, identity federation, enterprise directory architecture and design, including directory schema, directory services, namespace and replication topology experience, resource provisioning, ITIL, and process integration.
• Experience with role-based access control, access request and certification, user life cycle management processes, and organizational change management.
• Understanding or knowledge of IAM concepts including federation, authentication, authorization, access controls, access control attacks, identity and access provisioning life cycle.
• Understanding or knowledge of web security standards, architecture, web security best practices and application security best practices.
• Ability to understand and articulate technical architecture of integrating identity management, access management and access governance software with infrastructure and applications.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities

• Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures
• Knowledge of legacy and web-based systems interfaces
• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts
• Knowledge of cost-benefit analysis and total cost of ownership modeling
• Skill in performing requirements development, process modeling, reporting and project management tools
• Skill in developing process models and data flow diagrams using industry-standard modeling techniques
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
• Ability to define, analyze, and find solutions for difficult or complex problems
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
• Ability to view the big picture
• Ability to quickly become familiar with emerging technologies
• Ability to identify trends as well as isolated events

Criminal Background Investigation

This position has been approved for a Criminal Background Investigation.

EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.