General Description:

Under the direct supervision of the Chief Operating Officer, this position is responsible for all aspects of supervising Programmer Analysts of varying degrees of expertise and experience. This includes setting expectations for all team members, monitoring and balancing workloads, and realigning employee assignments to ensure that current and future organizational needs can be met. This position will be accountable for meeting organizational strategic goals and performance measures as they relate to line of business solutions throughout the City of Tempe. The IT Manager assigned to Application Management is responsible for the implementation of new policies and procedures to advance organizational maturity and to ensure continuous improvement.

Responsibilities:

• Plan, prioritize, assign, supervise and review the work of technical staff involved in the planning, design, implementation, operation, and maintenance of applications and technology platforms to deliver services.
• Plan, prepare and administer the section budget and participate in the administration of the Department budget; submit recommendations and justifications for budget expenditures for new software and equipment; anticipate future expenditures based on the organizations needs; monitor and control expenditures.
• Prepare and present reports to include new and improved hardware and software, status on projects, key indicators, staffing, and budget status; conduct feasibility studies regarding computer systems and programs.
• Assist in preparing technical data for, and review/approve of, bids and purchase requests.
• Confer with IT Solutions Architects to align technology with the goals and objectives of the various city departments; analyze and recommend software and hardware purchases; procure and implement approved technology solutions.
• Monitor technology trends and anomalies; keep informed of current industry practices and technologies related to delivery of information technology services.
• Other duties as assigned

Qualifications:

• Requires the equivalent to a bachelors degree from an accredited college or university with major coursework in Information Systems, Information Technology, Business Administration or Public Administration or a degree related to the core functions of this position.
• Requires five years of professional experience in one of the following areas of IT: Networking, IT Operations, Systems Administration, or Application Services.
• One year of supervisory or team lead responsibilities.

Working Conditions/Physical Requirements:

• Must be able to lift from floor to waist up to twenty-five pounds.
• Must be able to read, write, and communicate fluently in English.
• Must be able to give and receive verbal and written instructions.
• Must possess the ability to utilize visual and auditory senses to complete all job duties as assigned.
• Must be able to work in a typical office and healthcare environment.