IT SPECIALIST (SYSADMIN/CUSTSPT)
Job description
Duties
1.Serves as a technical expert and focal point for the installation and configuration of hardware and software on personal computers and for personal data assistants associated with assigned systems. Develops, modifies, and tests overall system backup and recovery strategies for assigned systems.
Serves as a systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting in order to meet customer needs. Work pertains to the administration of all systems, including a myriad of associated hardware platforms, software applications and numerous interfaces included in the Local Area Network (LAN).
2. Serves as a technical expert on multiple operating systems and computer platforms. Determines equipment and communications requirements and interfaces with other systems. Evaluates machine usage and develops plans for the necessary acquisition to support future automation (hardware and software) requirements. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Installs, configures and tests products and equipment being reviewed.
3. Develops guidelines, standard operating procedures (SOPs), bulletins and flyers regarding the operation/use of assigned C4 systems, services, and activities. Analyzes policies, regulations, and system provisions governing standard operating systems and provides assistance and advisory services to users. Implements systems software changes, operating system releases and maintains the operational status of systems. Coordinates with system developers resolving hardware and/or software malfunctions. Performs security management in accordance with National Guard Bureau (NGB) and Air National Guard (ANG) regulations and policies. Reviews and implements local policies regarding system access, network rights, and physical access to systems and equipment.
4. Implements ANG policy relating to systems storage requirements. Analyzes system operations to identify inefficiencies and takes action to resolve problems and ensure optimal performance and consistency. Provides input to the ANG Continuity of Operation Plan (COOP) procedures for system disaster recovery. COOP recovery includes reestablishment of systems at multiple sites and locations.
5. Installs and configures workstation or network operating systems, and applications software on a wide range of configurable information systems devices. Configures a wide variety of devices requiring diverse interfaces and device drivers in multiple operating system environments using a wide variety of hardware platforms. Enforces command standards for hardware and software configurations. Configures workstation security parameters. Troubleshoots and corrects software problems to include resolving conflicts between applications, hardware and/or device conflicts, and operating system faults. Detects and removes computer viruses. Restores critical data files. Updates hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software.
6. Provides oversight of unit and SSO security self-inspections and presents detailed and comprehensive reports with corrective action taken to the unit intelligence commander/SIO. Follows-up to ensure complete and quality resolution of discrepancies. Assesses and revises policies and procedures to improve their quality, timeliness, and efficiency. Represents the intelligence unit to a variety of installation and functional areas, including national-level organizations. Incumbent interfaces directly with DoD, Defense Intelligence Agency, National Security Agency, US Air Force, Air Intelligence Agency, major commands, combatant commands, and other national-level agencies to evaluate, guide, and adjust unit programs to meet changing security needs and requirements as personally assessed or as directed.
Performs other duties as assigned.
Requirements
Conditions of Employment
- This position is subject to provisions of the DoD Priority Placement Program.
- Must be able to obtain and maintain the appropriate security clearance of the position.
- The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental.
- Ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.
- Participation in direct deposit is mandatory.
- May occasionally be required to work other than normal duty hours; overtime may be required.
- Must obtain and maintain a Top Secret clearance and be eligible for access to Special Compartmented Information (SCI)
- This position is covered by the Domestic Violence Misdemeanor Amendment of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.
Qualifications
OPEN AREAS OF CONSIDERATION: AREA 1, 2, 3, 4
Area I: Current On-board Title 5 or Title 32 Dual Status Technicians (Tenure: 1-Career, 2-Conditional, 3-Indefinite or 4-Term ) - Only those current Vermont National Guard employees who are in permanent, indefinite, or term technician status as result of being competitively hired by the Vermont National Guard working at the location specified in job announcement.
Area II: Title 5 NG Federal Employees or Title 32 Dual Status Technicians within the Vermont National Guard.
Area III: All current and former members of the VTNG.
Area IV: United States citizens
* Veterans' Preference Rules are mandated by law and some applicants may receive priority consideration before other applicants without veterans' preference.
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions.
SPECIALIZED EXPERIENCE GS-11: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-09 level, or equivalent in other pay systems. Examples include experience, education or training that includes knowledge of commonly applied security principles, concepts, and methodologies. Knowledge of a wide range of security concepts, principles, and practices to independently review, analyze and resolve the difficult and complex security problems that come into the office.
OR
EDUCATION: Successfully completed at least three (3) years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit copies of your official transcripts with your application.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: Combination of specialized experience and education as described above may be used to meet total experience requirements. NOTE: You must submit a copy of your transcripts with your application.
FEDERALTIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Please be advised:
1. Specialized experience will be used to determine qualifications for the announced position.
2. An applicant's RESUME must provide, in detail, how they meet the specialized experience listed.
3. It must be documented with "from (mm/yy)" and "to (mm/yy)" dates and description of the specialized experience.
4. If education or a degree is required as part of the "Specialized Experience", you must include transcripts.
Do not copy the specialized experience qualifications word for word and place into your resume; you must describe your personal experience as it pertains to each statement.
Education
Substitution of Education for Specialized Experience is allowed.
1) Qualifying based on education alone: Education may be substituted for specialized experience with a Ph.D. (or equivalent graduate degree), 3 full years (54 semester hours) of progressively higher-level graduate education leading to such a degree, or LL.M (if related).
2) Qualifying based on a combination of education and specialized experience: A combination of education and specialized experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education in excess of 2 years (36 semester hours) by 18. Add the 2 percentages. Note: For the purpose of qualifications, 1 full year of graduate education is equivalent to 18 semester hours.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-for
Additional information
This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. This designation will not exceed 14 calendar days per year unless otherwise approved in advance by the TAG.
Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position.
Veterans Preference
- Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. Failure to do so WILL result in the loss of veteran's preference, and will possibly impact your placement on the certificate. For more veterans' information please click https://www.fedshirevets.gov/job/vetpref/index.aspx.
- 10-Point Veterans' Preference: You must submit all supporting documentation as specified on the SF-15, "Application for 10-Point Veterans' Preference". You can locate the SF 15 at https://www.opm.gov/forms/pdf_fill/SF15.pdf
- 5-Point Veterans' Preference: You MUST submit a copy of your DD-214 which includes Character of Service (usually Member-4 copy). If you are currently active duty, you may submit written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is signed. The certification should also include when your terminal leave will begin, your rank and dates of active duty service.
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on the following knowledge, Skills, and Abilities (KSAs):
- -Detailed knowledge of the mission, objectives, terminology and management practices and policies of the organization, the various supported state National Guard organizations and headquarters
- -Detailed knowledge of the information management policy and planning process in order to draft state C4 policies and plans.
- -Detailed knowledge of capital investment planning principles and methods; state enterprise architecture; and cost-benefit, life cycle, and trends analysis fundamentals and procedures to participate in the C4 capital planning process.
- -Detailed knowledge of the enterprise C4 goals and objectives to support the development of C4 goals, objectives, plans and policies.
- -Detailed knowledge of the various information programs and services operated within the organization to develop and monitor C4 metrics used in evaluating the accomplishment of C4 goals and objectives.
- -Detailed knowledge of information resource management programs, fiscal law, NGB budgeting and accounting procedures, and the programming, planning, budgeting, and execution system.
- -Knowledge of information mission area policies, procedures, regulations and precedents.
- -Ability to review, analyze and resolve conflicts between local and higher headquarters regulations to ensure compatibility and compliance.
- -Ability to identify, maintain and protect official records.
Please be advised that the applicant rating will be evaluated on the following occupational competencies:
1. Security
2. Self-Management
3. Computer Skills
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must submit a complete Application Package which includes:
1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words (Do not plagiarize), employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week and salary. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.
Other supporting documents (as applicable):- DD-214
- Transcripts
- Veterans Preference
- Certifications
- For current Federal employees: Latest SF 50, Personnel Action
- NGB 22 For Former Members of the Vermont Air National Guard
- Ensure that your resume contains your full name, address and phone.
- Include details about the experience that relates to the position you are applying for.
- Be specific and always include Month and Year for the dates of your experience.
- Be sure to include your applicable military experience and explain the duties of the MOS/AFSC held.
In describing your experience, please be clear and specific. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position.
If you are using education to qualify for this position or education is a mandatory requirement to meet qualifications, You must submit copies of college transcripts that identify each course, the college or university, semester or quarter hours earned, grade and grade-point received. Submitting a certificate or a degree will not suffice. You must submit transcripts when required. Photocopies are acceptable.If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.Agency contact information
Nathan Brimmer
Phone
(802)338-3634
Email
nathan.m.brimmer.civ@army.mil
Address
229th Information Operations Squadron
161 University Drive
Northfield, VT 05663
USNext steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words (Do not plagiarize), employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week and salary. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.
Other supporting documents (as applicable):
- DD-214
- Transcripts
- Veterans Preference
- Certifications
- For current Federal employees: Latest SF 50, Personnel Action
- NGB 22 For Former Members of the Vermont Air National Guard
- Ensure that your resume contains your full name, address and phone.
- Include details about the experience that relates to the position you are applying for.
- Be specific and always include Month and Year for the dates of your experience.
- Be sure to include your applicable military experience and explain the duties of the MOS/AFSC held.
In describing your experience, please be clear and specific. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position.
If you are using education to qualify for this position or education is a mandatory requirement to meet qualifications, You must submit copies of college transcripts that identify each course, the college or university, semester or quarter hours earned, grade and grade-point received. Submitting a certificate or a degree will not suffice. You must submit transcripts when required. Photocopies are acceptable.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
-
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
-
Federal employees - Excepted service
Current excepted service federal employees.
-
National Guard & reserves
Current members, those who want to join or transitioning military members.
-
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
-
Veterans
Clarification from the agency
Priority Placement Program will be cleared. Area I: Current On-board Title 5 or Title 32 Dual Status Technicians working at the location specified in job announcement. Area II: Title 5 NG Federal Employees or Title 32 Dual Status Technicians within the Vermont National Guard. Area III: All current and former members of the VTNG. Area IV: United States citizens
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