Job description

Hi,

Hope you’re doing well!

This is Venkatesh from Object Technology Solutions Inc., please go through the below Job description and let me know you’re interest if you’re interested revert me back with your updated resume.

Job Title: IT Support Specialist

Location: Kansas City, MO

Duration: Full-time

Responsibilities:

Performs a wide variety of general maintenance and technical tasks (from least to more complex) in the support and maintenance of computers, laptops, tablets, mobile data terminals (MDT), printers, scanners, monitors, software applications, smart phones and peripheral devices to include installing, diagnosing, repairing, maintaining, and upgrading and disposing of computer systems hardware, software, and peripheral devices according to City policy. Assists in maintaining an adequate spare parts inventory of systems, subsystems, and component parts used in repair work. Assists in the preparation of equipment replacement and software upgrades or installations. May interface with vendors, support groups and others in the maintenance, service, implementation, problem-solving of computer-related hardware, software, and/or audio/visual systems. Uses the Service Management Solution to get work assignments and priorities. Updates the Service Management Solution to report progress for all work performed. Answers Help Desk calls as required. Supports technology at Council and Committee meetings. Participates in on-call rotation as required.

Requirements:

· Associates degree in computer science, or a related field, or an equivalent combination of formal education and work experience.

· Must have a valid driver’s license and maintain an insurable driving record.

· Access to the Kansas Criminal Justice Information System (KCJIS) may be required, so the following KCJIS requirements apply: must be at least 18 years of age; must not have been convicted of a felony; must not have been convicted of a serious misdemeanor; and must not have an arrest history the nature and severity of which warrant disqualification.

· Three years of experience in general maintenance of computer systems and peripheral equipment.

· Must also have a working knowledge of PC operating systems, wireless connectivity, digital video recording and office productivity software used by the City or an equivalent level of experience.

Thank you,

Venkatesh Puvvula

US IT Recruiter

Job Type: Full-time

Salary: $33,972.26 - $55,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Kansas City, MO 64116: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Speak with the employer
+91 9133826712

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