IT Support Specialist

Full Time
Upper Marlboro, MD 20774
Posted
Job description

Trust Consulting Services, Inc. is a certified 8(a), SDVOSB firm specializing in Acquisition Management, Program Management, Financial Management, Information Technology and Facility Management in support of state, local and federal agencies.


At Trust Consulting, we value every employee. We are an equal opportunity employer that does not discriminate based on race, color, religion, gender, national origin, age, disability, sexual orientation, or any other protected status. We also greatly value military veterans!


Trust Consulting Services is seeking an IT Support Specialist to support White House Communications Agency (WHCA)-Acquisition Directorate. The IT Support Specialist is responsible for designing and implementing effective learning activities; managing knowledge-sharing events; identifying and curating technical website content; managing website community engagement along with documenting and sharing learning while engaging partners. The IT Support Specialist will manage / perform website editorial activities including gathering and researching information that enhances the value of the site; locates, negotiates and pursues content and seeks out customers to gather feedback for website improvement and enhancements; and requires experience in production management, web page design, HTML, web graphics types and standards. The contractor shall be familiar with and can maintain, update, and configure software systems (e.g. Microsoft Office Suite, SharePoint, Jira, and Confluence).


Qualified Candidates to support PWS 6.2.2 should have the following:

  • BS / BA in Computer Science, Information Systems, Engineering, Business, Program Management, or other related disciplines.
  • Relevant experience can be substituted for education
  • Microsoft Office Specialist: Expert (Office 365 and Office 2019)
  • SharePoint Certification level (Expert)
  • Demonstrated experience with Confluence.
  • Jira Certification: Managing Jira Projects.


Highly Preferred:

  • MS / MA in Computer Science, Information Systems, Engineering, Business, Program Management, or other related disciplines.
  • Project Management Professional Certification.
  • Microsoft 365 Certified: Fundamentals
  • Atlassian Certified Expert


Opening: Upon Contract Award

Term: Base and four (4) Option Periods

Salary: TBD

Hours: 3415 Tennessee Avenue Upper Marlboro, Maryland


Employment Benefits


Trust Consulting has high expectations for those who join our mission, but we also provide competitive compensation, free skills training or educational reimbursement, and unparalleled workplace flexibility (when available). We also offer a full complement of employee benefits, including:


CareFirst Healthcare Plans


BlueChoice HMO Gold 500

Blue Choice Advantage Gold 1000

BluePreferred PPO Gold 500

Dental

Vision


Supplemental Insurance Programs


Group Accident Insurance

Group Hospital Indemnity

Group Critical Illness Advantage

Group Disability Advantage


401(k) Retirement Plan


Guided Profile

Fully Managed Profile

Self-Directed Profile


Flexible Spending Account – TASC


Healthcare FSA

Dependent Care

Transit

Parking

Leave


10 Holidays (Company Approved)

Vacation

Sick

FMLA

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