Our Information Technology department prides themselves on being at the forefront of innovative technology and maintaining a high security network, while providing exceptional service to our employees and clients. We are seeking an IT Support Technician to serve as front line help desk support for all technology, along with installation, maintenance, repair, problem analysis, and resolution across all our locations. The right candidate will have a high proficiency in Microsoft Office products, excellent verbal and written communication skills, interpersonal skills, and a strong ability to independently analyze and solve problems, preferably with two or more years’ experience. This position can be based full time in our South Burlington office, or on a hybrid basis, which includes three days in office and two days remote.

Key Responsibilities:

• Build laptops, desktops and kiosk devices
• Create, manage and remove users and devices (i.e., Microsoft Office, Egnyte, etc.)
• Hardware and software management through Microsoft Intune
• Administer cellular contracts and plan revisions, along with mobile device management of Apple MDM
• Maintain corporate device protection schemas (Antivirus, malware and web proxy services)
• Purchase and manage device and software inventory within the corporate asset tracking systems
• Install and manage local area networks (LAN), validate wiring installations of LAN via the use of testing equipment and/or subcontracted reports
• Source, order, coordinate internet services with Internet providers
• Troubleshoot and maintain network printers, switches, routers, wireless access points, projector systems, video conferencing systems and IP phone systems
• Provide remote site installation and support on remote data and communication networks
• Provide necessary user training on site network capabilities and software needs
• Responsible to provide primary help desk support and track all support tickets within the Dell KACE ticketing system
• Travel to regional offices and jobsites when requested

100% EMPLOYEE OWNED

PC Construction is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. We recognize that diversity and inclusion are a driving force in the success of our company.

About PC Construction: PC offers general contracting, construction management and design-build services to private and public clients across the country. The company manages projects along the eastern seaboard of the United States from its headquarters in Vermont and a network of locations in Florida, Georgia, Maine, Maryland, New Hampshire, New York and North Carolina. A construction industry leader for over 60 years, PC Construction is guided to success by its team of dedicated employee-owners.