JC-367658 -Telework Option - Program Support Representative FFD 4/28/23
Job description
Job Duties
Under general direction of the Program Support Unit Manager (Manager I) of the Operational Support Branch (OSB) of the Division of State Financial Assistance (DSFA), the Housing and Community Development Representative II, independently performs a wide variety analytical programmatic support involving the operation of the OSB within the DSFA.
The Program Support Unit is primarily responsible for the administrative support of state and bond-funded affordable housing programs including the development and processing of funding recommendations, awarding documents, funding transactions, contract preparation, and ensuring public noticing or any statutory requirements are met.
Desirable Qualifications
- Strong experience with Microsoft Office—Specifically, Word, Excel, PowerPoint and Planner. Additionally, competence and/or experience with State database systems (such as CAPES), running queries, and developing reports.
- Strong analytical, communication and organizational skills.
- Ability to work independently or as part of a team, and follow-through on assigned tasks.
- Ability to work cooperatively with other teams or entities to achieve desired results.
- Excellent interpersonal, analytical, communication, organizational and workload management skills. Including, demonstrated customer service skills, experience working with internal/external stakeholders, and the ability to effectively deal with governmental agencies and private sector organizations.
- Experience using standard office software for communication, document processing, data analysis and presenting information effectively.
- Experience in state program policy development, processes, and procedures. And ability to interpret and implement policies, procedures, Government codes and regulations.
- Public speaking skills and experience in producing training materials and conducting training.
- Knowledge of affordable housing programs, general housing trends, and basic finance principles.
- Experience with various recordkeeping processes.
- Experience with development of program procedures, policies, charts/graphs, and providing group or individual instruction/technical assistance/mentoring.
- Ability to effectively function in a fast-paced, changing priorities environment, and maintain focus.
- Ability to travel.
Essential Functions
Oversee, coordinate, and complete the preparation of funding awards to affordable housing developers, local governments and non-profit community organizations and the execution of award and standard agreement packages for various complex housing and community development loan/grant programs. Facilitate the processing of award items through the stages of approval including the inter-departmental review, coordination with Legal Affairs Division, and the Director’s Office, and answer all questions that arise to ensure documents are efficiently processed. Ensure the integrity of the Division’s database system, ensuring all critical documents are maintained, and flow through the process to ensure critical timelines are met. Communicate regularly with Program Management on the status of work products. Conduct daily communications that may be confidential in nature.
Complete administrative and program-related assignments including completing encumbering documents (ADM 47), updating internal and external procedure manuals, technical assistance documents, forms, tracking logs, and program policy notices. Responsible for working with the Department’s Communications Team and Support Services Unit’s Communications liaison on stakeholder communications, updating and maintaining current information on the Department’s website. Communicate regularly with Program Management on the status of work products.
Stage Standard Agreement package documents for each award round ensuring Division and Department standard and protocols are following. Tasks include database entry (CAPES), awardee official website verification of staff, and reviewing/updating boilerplate documents. Facilitate the processing of items staged as they flow through for approval including the inter-departmental review, coordination with Legal Affairs Division, Contracts and Budgets/Accounting Maintain, and answer questions that arise to ensure documents are efficiently processed. Communicate regularly with Program Management on the status of work products. Ensure the integrity of the Division’s database system, ensuring all critical documents are maintained, and flow through the process to ensure critical timelines are met.
Work with Program to evaluate documents to ensure statutory requirements and objectives are being met and comply with all applicable laws and regulations in the preparation of standard agreements. Perform complex analytical and research tasks associated with statutory, regulatory, policy and procedural aspects of DFA programs, write policy briefs and procedural documents prepare statutorily required reports, and work on special projects.
Analyze policies and procedures of DFA programs to identify opportunities for streamlining and efficiency, make recommendations on changes that need to occur, and create and develop procedures and policies that have not yet been established to protect state security, improve services or adapt Division policy, and provide better consistency and coordination between state housing programs.
Performs other job-related duties as assigned including mandatory training.
Job Type: Full-time
Pay: $5,793.00 - $7,256.00 per month
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Hybrid remote in Sacramento, CA 95833
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