Job description

Do you want to join a great team, have some fun and receive an incredible associate discount...then look no further, JCPenney at the Melbourne Square Mall is now hiring with immediate openings available!

Apply online at www.jcp.com/careers

The Beauty Advisor is responsible for providing a personalized, engaging, fun, and unbiased shopping experience to clients around beauty products and techniques, leveraging in-depth product knowledge to can enhance and enrich our client’s lives, in order to drive sales and profit

KEY RESPONSIBILITIES FOR THIS ROLE:

Customer Service & Sales

- Proactively approaches clients in friendly, non-aggressive manner to determine how they can best help find a product or service

- Drive the client’s basket size by offering multiple and complementary products to each client, ultimately increasing Units per Transaction and Dollars Per Transaction

- Actively listens to client issues in a calm and agreeable manner to resolve problems and deliver a rewarding client experience

Participates in a Learning Environment

- Frequently accesses training materials to learn new products and techniques to stay up to date for the client

- Seeks out and absorbs knowledge of products to deliver a memorable and lasting experience with clients

Participates in Operations

- Continually reviews assigned area to ensure it is well-stocked, well-merchandised, hygienic, and follows core standards

- Replenishes and/or merchandises assigned areas to ensure products are available and presented well for each client

- Completes operational tasks such as, but not limited to setting animations, Merchandise Transfer Out, Signing, Expired Sweep, and Mark Out of Stock and Destroy

- Participates in Put to Fixture of door to floor process

Supports Company Programs

- Participates in and represent company programs that positively impact the business

- Offers Beauty Insider to all clients

- Offers JCPenney Credit and Rewards to all clients

Performance Standards

- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, client service, profit, productivity, and attendance

Job Type: Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Holidays
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• retail beauty: 1 year (Required)

License/Certification:

• Cosmetology License (Preferred)

Work Location: In person

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