Job description
GET TO KNOW US
Jimmy Choo is a British fashion house, encompassing a complete luxury accessories brand. Founded in London in 1996, Jimmy Choo has evolved from iconic shoes into handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes.
CEO Hannah Colman and Creative Director Sandra Choi share a vision to nurture one of the world’s most treasured luxury brands. Glamorous, timeless, playful, distinct – Jimmy Choo products represent fine Italian craftsmanship and are unsurpassed for their quality and detail.
Jimmy Choo is part of the Capri Holdings Limited fashion luxury group. The world-renowned brand has a global store network encompassing more than 150 stores and is present in the most prestigious department and specialty stores worldwide.
KNOW THE ROLE
Our contributors at Jimmy Choo are stylish, sophisticated individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Associate, you are a brand representative who has the ability to multitask and is focused on building lasting client relationships. You will work in an inspiring and rewarding environment with opportunities for individual development.
KNOW WHAT WE’RE LOOKING FOR
- Drive results through delivering an elevated customer experience both during and after sale service
- Cultivate and maintain excellent clientele relationships
- Partner with management team to strategically achieve sales targets
- Maintain a high level of product knowledge and understand the terminology associated with Jimmy Choo shoes and accessories
- Act as a brand ambassador in the community and proactively foster customer relationships
- Ensure visual standards are maintained at all times
- Fulfill key-holder responsibilities including store opening and closing, cash handling and financial responsibilities
- 2+ years of luxury retail experience with established clientele
- A self-starter with the ability to drive results
- Curious and motivated with the ability to engage; a true sales professional
- Customer service focused; ability to sell with a passion for client and community engagement
- Technologically savvy individual with an entrepreneurial spirit
KNOW HOW WE WORK
We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.
We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven't and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.
We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.
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