Job description

The Weatherization and Home Energy Division in the Passaic County Department of Senior Services and Disability and Veterans Affairs Division assists Passaic County residents with reducing their home energy burden, and also assists residents with reducing the risk of child lead poisoning due to lead-based paint. This position will perform higher-level responsibilities, which could include overseeing day-to-day operations in one of the Division’s Home Energy Office and overseeing the Division’s outreach strategy.

Examples of work but are not limited to:

• Strong Organizational Skills
• Customer Service Skills
• Administer and comply with the guidelines and procedures of the Home Energy Assistance Program.
• Perform program functions of increased complexity and assist Keyboarding Clerk 1 staff in the performance of client intake and Home Energy application processing, particularly with complex or escalated cases.
• Coordinate with Division management and with NJ State Department of Community Affairs program staff.
• Plan and organize community outreach to promote the Home Energy; Weatherization; and Lead Assistance programs.
• Coordinate with caseworkers, agency representatives and other points of contact for program outreach.
• Ability to be highly organized, detail-oriented, balance competing priorities, problem-solve and meet deadlines.
• Ability to create mass-mailings, program flyers, presentations, social media content and other outreach materials.
• Ability to work in-office and out of office, during work hours, after-hours and on weekends as needed, is required.

Education: High School Diploma / GED (postsecondary education is a plus)

Experience: Fluency in English is required (additional fluency in Spanish, Arabic or another language is a plus). Proficiency in typing is required; Proficiency in Microsoft Office (or comparable software) is required.

Note: A position using this title may not perform all duties listed in this job specification.

License: Appointees will be required to possess a driver's license valid in New Jersey.

Passaic County is an Equal Opportunity Employer

Job Type: Full-time

Pay: $44,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Totowa, NJ 07512: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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