Job description
Lead Hyper Wellness Representative
Restore Hyper Wellness
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, youre amazing! Thats what were all about at Restore, which means were always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.
Key Roles of a Restore Lead Hyper Wellness Representative
- Sell packages and memberships and coach team around sales goals
- Provide tours to new clients focused on their wellness goals
- Partner with management team to own lead conversions
- Help clients over the phone, return voicemails, and facilitate the booking, scheduling, rescheduling, and cancellation process
- Ensure all clients are cleared for booked services
- Check in with Restore members regularly to ensure theyre achieving their health and wellness goals
- Perform opening and closing procedures including using task lists and KPI sales dashboards
- Maintain a safe, clean and secure environment for all guests and employees
- Master Hyper Wellness Representative skills and can train new staff on best practices Assist the management team with store marketing and community outreach
- Train and be a role model to new Hyper Wellness Representatives through on the job training and shadowing
- Performs management duties while management team is off site or out of the building
- Own the stores social media outreach and presence
- Lead on the floor and embody Restores core values by representing the brands core values, mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
- Create a fun and engaging store culture by ensuring every team member is involved, valued and recognized for his/her contributions
Qualities You Need to Succeed as a Restore Lead Hyper Wellness Representative
- You have at least one year of customer service experience in a retail environment
- Available to work evenings and weekends
- Communication and collaboration are some of your strong suits
- Youre passionate about health and wellness
- Genuine interest in making peoples lives better
Benefits of Joining Restore
- A competitive salary
- Complimentary and discounted access to Restores innovative wellness services
- Vacation time
- Flexible fitness reimbursement
- The knowledge that youre making a positive impact on peoples lives every day
Now, a Little About Us
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
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