Job description
Are you a software engineer who is passionate about quality & enthusiastic about building a world-class software solution? Does it excite you to be part of a growing team on a constantly evolving cloud platform? If yes, look no further!! We have the best opportunity for you to demonstrate your testing skills and be part of a high-performing team delivering Workforce Management capabilities.
What this role is:
As a Lead Software Engineer in Test, you will design test strategies for new features developed for our ever-growing Genesys Cloud Platform. You will spearhead the testing effort as a cross-functional team member, including Product Management, Development, UX, and Documentation. Responsibilities include understanding the architecture and design decisions, defining and implementing new tests, evaluating the end-user experience, and asserting the overall quality of the feature.
What this role isn’t:
It is not just executing tests or maintenance of test jobs and pipelines. This isn’t a pure automation role but focused on a holistic approach to quality: manual, automated, accessibility, security, performance, scalability. This isn’t a narrowly focused role on one service and one team, but an opportunity to collaborate with multiple teams distributed across the globe.
What you’ll bring to the table:
We are looking for someone skilled technically and a good communicator. You’ll coordinate with talented peers to identify risks and design solutions to mitigate them. After learning our product and process, you will contribute code to a shared automated testing project that includes tests executed daily and in multiple deployment pipelines. You will recommend and prototype new tools and techniques to help us optimize and evolve our processes. You will apply your skills to guide junior team members and provide input and feedback to peers.
Some details about what you’ll do:
Participate in charter meetings and collaborate with Product Managers and Developers to understand new feature intent, scope and roadmap.
Review design and architecture and evaluate risks and the scope of testing required.
Develop a test plan and strategy with the delivery team to ensure appropriate test coverage
Estimate the testing effort and time required to deliver new features
Design and implement new automated tests for APIs, UIs, or Mobile Apps
Coordinate exploratory testing and participate in Bug hunts to gather feedback on user experience
Maintain automated test jobs in our TestNG based framework by triaging failed automation test executions in our Jenkins pipelines and report defects and make fixes/updates to test code.
Participate in Design and Code Reviews to provide feedback to other engineers and improve our testing framework
Requirements:
8+ years of experience in professional software testing
Experience with:
Object-oriented programming with Java or similar
Jenkins or equivalent CI/CD tools
Designing test plans for cloud software
UI Testing tools such as Selenium, Cypress or Protractor
Test frameworks such as TestNG or JUnit
REST API testing (functional and automation)
Build tools such as Maven or Gradle
Version control such as git
Pluses:
Knowledge of Amazon Web Services (AWS) such as EC2, S3 and Lambda
Experience with Sumo Logic, New Relic or other monitoring tools
Experience testing microservices and end-to-end usage of them within a multi-tenant cloud application
Experience with accessibility and compliance testing (HIPAA, GDPR, PCI)
What we bring to you:
Flexible work schedules and work-from-home options
Development and career growth opportunities
Excellent pension scheme
Bonus scheme
Health Insurance
Family-friendly leave allowances, including paid maternity and paternity leave
Income Protection & Life Assurance
Reasonable Accommodations:
Genesys is committed to providing an inclusive barrier-free environment, starting with the hiring process. If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.
This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.