Job description
WestRock Company (NYSE: WRK) aspires to be the premier partner and unrivaled provider of paper and packaging solutions in consumer and corrugated markets.
WestRock’s 39,000 team members support customers around the world from more than 250 operating and business locations spanning North America, South America, Europe, and Asia.
Learn more at www.westrock.com
WestRock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global
marketplace. We partner closely with customers on everything from beverage packs and pizza boxes to trigger sprayers and fragrance pumps to paperboard used for a wide variety of packaging and shipping containers.
We consider ourselves to be part of their team – as we strive for continuous improvement together. We expect to win as a company and lead the industry by achieving success together with our customers, employees, and investors.
Location and/or Business/Division Details (if applicable)
Title: Operations, Learning & Development Specialist
Job Summary: The L&D Specialist oversees the training & learning processes, standards, and tools locally. The role partners with the operations team to ensure training & learning is tracked, measured and available for Operator/Craft Certification. They will partner with the Division, COE Team to implement and improve learning standards and systems locally and measure and track training in the local LMS.
Major Job Responsibilities:
- Manages Operator and Maintenance Training Annually
- Execute & Improve New Hire Orientation/On Boarding Training and On the Job Training
- Ensures Compliance Training is automated, tracked and reported on through partnership with safety, quality and environmental.
- Assists with the training tracking, evaluation, and measurement of training locally
- Supports learning solution creation and content updates as needed.
- Administers numerous general training requirements for the team.
- Keeps detailed records of all training.
- Additional duties as assigned.
- How you will impact WestRock:
- Improve local team performance through increasing skills and time to certification processes
- Key system owner ensuring we can see skill gaps and forecast future skill needs prior to losing our talent
- Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training
What you need to succeed:
- Critical Skills/Capabilities:
- Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
- Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
- Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams. (self‐awareness)
- Accountability: Holds self and others responsible for actions and results.
- Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
- Decision Making: Uses strong problem‐solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
- Communication: willingness to work on the floor and in a heavy manufacturing world to ensure we can document and teach critical work processes
Technical Skills:
- 1‐3 years’ experience managing a Training System (preferred)
- Knowledge of Learning Management Systems
- Microsoft Office – Word, Excel, Outlook, PowerPoint, Forms
- Industry knowledge
- Others Qualification:
- Facilitation/Presentation Skills
- Influencing
- Partnering
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence.
- Comprehensive training with numerous learning and development opportunities
- An attractive salary reflecting skills, competencies, and potential.
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
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