Job description
Position Scope
Provides excellent customer service to all pool patrons by exemplifying a positive attitude and exceeding the needs of patrons. Under close supervision teaches swimming skills and water safety techniques; monitors use of swimming pool area; and, provides rescue and first aid functions. Ensures a fun and safe environment for all patrons.
Primary Duties and Responsibilities
The following duties
ARE NOT
intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Monitors activities at the pool to prevent accidents.
- Rescues swimmers in emergency situations.
- Follows an action plan and procedures established in the event of an emergency. Evaluates a situation then determines and provides necessary Basic Lifesaving Support in an emergency.
- Enforces pool rules and complies with Maricopa County Aquatic and Food Safety regulations.
- Provides excellent customer service to all patrons.
- Creates lesson plans and provides proper instruction to each participant.
- Teaches skills adhering to Starfish Swim guidelines to promote water safety.
- Assists with swim lesson registrations, open swim fees and all other pool financial transactions.
- Answers inquiries for Aquatics programming and provides information to patrons.
- Assists with the inventory of pool supplies and equipment.
- Assists in the distribution and collection of program evaluations.
- Participates in all in-service trainings throughout the season.
- Participates in the cleaning of the Aquatics facility.
- Completes required paperwork as needed in a timely manner, including but not limited to lesson plans and report cards.
- Assists in the training, mentoring and direction of participants in the Junior Lifeguard program.
- Performs other duties as assigned or required.
Minimum Qualifications & Position Requirements
Education and Experience:
Six (6) months experience as a Lifeguard required. Must be at least 16 years of age.
Necessary Knowledge, Skills and Abilities:
Knowledge of:
- City policies and procedures.
- Maricopa County Aquatic and Food Safety regulations.
- American Red Cross Water Safety Instructor guidelines and procedures.
- Operate a computer using various software.
- Establish and maintain cooperative, effective working relationships with the public and coworkers.
- Lift 50-100 pounds.
- Acting quickly and calmly in emergency situations.
- Water rescue, first aid, CPR and lifesaving.
- Effective oral and written communication.
Additional Information
Special Requirements: Must possess a current Starfish Swim Instructor certification and a current StarGuard Lifeguard Certification OR American Red Cross Water Safety Instructor certification (WSI), Lifeguard Training/First Aid, and American Red Cross CPR for the Professional Rescuer certifications.
Physical Demands / Work Environment: Work is performed outdoors.
Work Schedule: Days and hours worked will vary based on department needs; weekends and holidays required.
Work Schedule: Days and hours worked will vary based on department needs; weekends and holidays required.
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