LiveWell / HealthCheck@Home CoOrdinator
Full Time
Dublin, County Dublin
Posted
Job description
The LiveWell / HealthCheck@Home CoOrdinator will be implementing, co-ordinating and managing high-standard end-to-end administration of the HealthCheck and LiveWell services to Vhi corporate and PMI customers. This role will be a mixture of office work, based on the Old Nass rd and client site.
Key responsibilities will include but are not limited to:
Closing date for this role is 27th October 2022.
Key responsibilities will include but are not limited to:
- Communication with sales account managers and corporate customers to explain the HealthCheck@Home or LiveWell programme and process to arrange programme fulfilment
- Day-to-day running of the administration function with respect to live screenings
- Managing the online booking system and implementation information for each HealthCheck@Home or LiveWell programme, agreeing timelines with corporate customers and seeing each event through to completion.
- Remote interaction with customers attending HealthCheck@Home screening and travel on-site with LiveWell Screening Team to co-ordinate on-site activities, manage booking schedule, screening queries and reporting.
- Managing stock levels
- Maintenance of computerised and manual patient files and update LiveWell /HealthCheck@Home tracker to allow feedback to management team on programme delivery for each account
- Responding to customer phone calls
- Supporting the Kilkenny Screening Team with regard to customer queries
- Supporting the Laboratory with regard to sample queries
- Adhere to clinical governance processes and ensure SOP compliance.
- Follow and assist in the development of HealthCheck/LiveWell standard operating procedures.
- Processing payment of third party contracts following management sign off.
- Issuing feedback questionnaire on completion of screening on-site.
- Support the requirements of JCI accreditation through compliance with JCI Standards and SOPs, KPIs and audits.
- Excellent communication and interpersonal skill
- Proven organisational and planning skills
- Self-motivated with proven ability to multi-task and work to deadlines
- Self-starter with the ability to work as part of a team or on their own; to include initiative, resilience and enthusiasm
- Full valid driver’s license (travel required).
- 2+ Years experience in an administration role
- Demonstrates alignment with the Vhi Values.
- APA qualification is desirable
- Demonstrated alignment to the Vhi values.
Closing date for this role is 27th October 2022.
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